Call Center de Mexico

Call Center de Mexico is an Omnichannel Contact Center with multi-channel platforms and advisors focused on providing exceptional service. Call Center de Mexico has the tools they put at your disposal to get new clients and improve your brand’s image. They are headquartered in Naucalpan de Juárez, México. 

The firm is proud to be the Contact Center that provides personalized, accurate, and warm attention to the clients of the brands with which they have collaborated since 1996.

This BPO company focuses on providing customized BPO solutions with their experts in customer service, technical support, and sales, with which they can outline your contact solution.

The company’s current company size is 1,001-5,000 employees

Call Center de Mexico unifies and manages all your contact channels to interact with your customers and ensure their satisfaction.  They have the contact solution for your type of business, whether it is still growing or is a large corporation. Call Center de Mexico knows that not only big brands can provide excellent customer service. They receive and make calls with expert staff in managing multi-channel interactions.

Call Center de Mexico has two high-tech locations to serve its clients. Find them in Juarez, Mexico, and Mexico City.  Call Center de Mexico is a dynamic outsourcing provider that offers the following services:

• Memorable Certainty and Warmth: Call Center de Mexico strives to improve the image of the brands and the life of the people they interact with.
• Call Center de Mexico’s employees feel good improving the contacting customer’s day. Employees work diligently to solve customer doubts or problems.
• Call Center de Mexico’s Evolution: PEMs – The company works together with Espiral Positiva, the Emotional Well-being Agency that encourages our people in their individual, professional and social development to become Provocative of Memorable Experiences capable of generating significant interactions in the people who interact with their call centers.

Call Center de Mexico’s pricing

Let Call Center de Mexico know more about your customer service goals, so they can offer you a value proposition and improve the profitability of your business. They offer a free consultation where clients learn how to improve customer service with Call Center de Mexico’s Contact Center service!

Take advantage of the experience of Call Center de Mexico’s experts and discover how to obtain the best results in implementation, management, and optimization.

Call Center de Mexico prides itself on its Business Process Outsourcing (BPO) services. They know that the integral well-being of people is vital. Call Center de Mexico strives to positively impact the entire CCM Ecosystem (Customers-Employees-Brands), thus improving the image of the brands they represent.

• EFFICIENCY: Call Center de Mexico analyzes and optimizes your processes to give you the best contact solution and make your business profitable. In addition, they operate with a management model that implements a continuous improvement process in your operation and our staff, supported by Work Force Management, Training, Business Intelligence, and Command Center.
• EXPERT STAFF: Call Center de Mexico attracts, recruits, and trains profiled personnel. They have an organizational culture program focused on the well-being of their collaborators to promote professional development.
• MULTICHANNEL PLATFORM: Call Center de Mexico manages interactions with your clients in a multi-channel platform that allows you to contact your clients in an appropriate way.

• Jorge Oros (President)

Jorge is a Tijuana native who began his call center experience in San Diego in 1999. He is one of the main founders of Call Center Services International (CCSI). His 20 years of experience in the US call center industry has helped him to develop a team in Call Center Services International that is constantly focused on achieving goals, quality, and service.

Call Center de Mexico is an innovative contact center and BPO solutions provider in Mexico. While we currently do not have any reviews for Call Center de Mexico, we suggest comparing the firm to other midsize BPO providers in Mexico.

Call Center de Mexico’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website https://www.callcentermexico.com.mx

LinkedIn https://www.linkedin.com/company/call-center-de-m%C3%A9xico/

Facebook N/A