Unknown / Non-Applicable
Mark Baranov, Founder/Director
About OfficeEarth: Review and comparison
OfficeEarth is a 24/7 virtual receptionist service founded in 2004. Its headquarters is in Victoria, Australia, with an additional office location in New York. However, OfficeEarth’s virtual reach extends anywhere.
OfficeEarth “specializ[es] in small to medium business segment[s],” offering a fully customizable telephone answering service that is not based out of a call center. It currently has between 201 and 500 employees and has expanded to the United States.
Although headquartered in Australia, OfficeEarth “provides local services in 42 different countries.” OfficeEarth is a global company, hiring only “professional, well-spoken and native speaking virtual receptionists.”
Their services range from escalation services to call center answering services. OfficeEarth works hard to provide the best call services for your company at a low price. They also have headquarters in the US for American customers.
OfficeEarth’s BPO services and pricings
OfficeEarth’s services extend well beyond simple telephone answering. Some of its unique features include:
- Call rules
- Customized frequently asked questions
- Escalation service
- Free calendar management
- Call recordings
- Receptionist services
Above all, OfficeEarth seeks to provide small and medium-sized businesses with virtual receptionist services catered specifically to them, not from a typical call center.
OfficeEarth has tiered price plans based on how many minutes of service a business requires. Its three listed plans on its website are as follows:
- $59/month, for 20 minutes and one user
- $95/month, for 50 minutes and five users
- $149/month, for 100 minutes and unlimited users.
Each plan features a free trial, and custom plans are also available if you register with the service. You can set up billing in a way that works for you and your business, depending on your time requirements.
How OfficeEarth outshines its competition
OfficeEarth stands apart from its competition because it can be both far-reaching on a global scale (due to its virtual reach) and oriented to the specific location required by its clients (due to its native-speaking employees).
OfficeEarth is also able to boast a high degree of customizability. From a flexible array of plans to tailored call rules, OfficeEarth can meet a wide range of client needs.
Additionally, OfficeEarth’s website features an extensive support knowledge base. Clients can easily navigate the site to address any number of specific questions they may have.
The FAQ-styled knowledge base is a convenient and transparent way to communicate everything from OfficeEarth’s detailed plans to more information on what services the agency specializes in.
Mark Baranov (Founder/Director)
Mark Baranov founded OfficeEarth in 2004. His experience with startups extends back to 2001 when he was co-founder and managing director of Dodo Services, an Australian internet service provider.
OfficeEarth reviews and comparisons
OfficeEarth has yet to be extensively reviewed, but we suggest it is comparable to other Australian virtual receptionist services on a small to medium scale.
According to Glassdoor, OfficeEarth is ranked 4.1 out of 5 stars, whereas an Australian competitor at a similar business scale, Staff Domain, is rated 4 out of 5 stars.
OfficeEarth’s contact information
OfficeEarth’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 (855) 720 0005.