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Outsourced Staff

Overview

Drawing on nearly 30 years of hands-on experience building and scaling businesses, Outsourced Staff understands what truly drives organizational success from an owner’s perspective.

They approach outsourcing as strategic business partners rather than mere recruiters. This means they think like business owners who’ve implemented effective outsourcing strategies themselves, not just staffing agents trying to fill positions.

Outsourced Staff’s commitment to client partnerships runs deep. The provider prioritizes finding the perfect fit for specific needs rather than rushing to fill roles. This lets them deliver exceptional results that support long-term objectives.

This approach has enabled the company to successfully place over 800 remote professionals over the past 7 years, creating lasting partnerships that deliver real business value.

What Outsourced Staff offers its clients

We're not an outsourcing body shop. Having owned, operated, grown, and sold businesses over the past 30 years, we know what it takes to succeed. We're not recruiters; we're business owners with outsourcing strategies that work.

We are 110% dedicated to successful client partnerships rather than providing satisfactory staffing solutions. We believe finding the right fit - individuals who align with your vision and have the skills and expertise you need.

We have high standards, and we believe our clients deserve nothing less. When you partner with us, expect more than just outsourcing services. We are your outsourced staffing partner committed to your success, we understands your needs, and we are focused on the Best. No just OK here.

How Outsourced Staff outshines the competition

While the geographical diversity is advantageous, Outsourced Staff believes that it's not solely about the location. The true differentiator lies in the unwavering dedication exhibited by their staff. They are a team of exceptionally hardworking and world-class professionals who take their roles seriously. Their commitment to delivering high-quality work makes them a pleasure to collaborate with.

Outsourced Staff company structure

Outsourced Staff is part of the Allied Technologies Group, five companies spread across Australia and New Zealand. It started in 1987, with three decades of experience in the IT and Digital industries. The group's reach extends globally, servicing clients around the world (Australia, New Zealand, USA, United Kingdom, Japan, China).

Outsourced Staff was founded by Dominic Procter, who brings 20 years of Digital and IT experience they have employed over 800+ remote outsourced staff over the last 7 years.

We have offices in Sydney, Brisbane, the Philippines and Vietnam. We cater to an extensive range of businesses worldwide, from small single-person operations to large enterprises with over 10,000 staff members.

Our company structure and ownership have positioned us to be agile and adaptive, we deliver quality service and results irrespective of your location or size. At Outsourced Staff, we're not recruiters we help businesses reduce costs and increase productivity. — we are your growth partner, committed to understanding your business and helping you reach your objectives.

Headquarters

161 - 163 South Creek Road, 2099, Dee Why, NSW

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Others
  • Payroll
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel

Details

Executive

Dom Procter, Owner and Founder

Year Founded

02/26/2017

Countries of fulfillment
  • Australia
  • New Zealand
  • Philippines
  • Vietnam
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

1300 455 600 | +61 2 4072 0011

https://www.outsourcedstaff.com.au


About Outsourced Staff: Review and comparison

Specializing in building high-performing remote teams, Outsourced Staff delivers bespoke BPO solutions designed to meet your specific needs.

Founded by Dominic Procter, who brings 25 years of hands-on experience in the digital and IT industries, the provider understands what it takes to build successful teams.

Dominic’s background as a software development and IT support business owner provides invaluable insight into both client and team member requirements.

The company features and employs a custom-fit recruitment and vetting process. This, combined with its deep understanding of the tech and digital industries, means Outsourced Staff can consistently deliver remote professionals who exceed expectations.

Outsourced Staff Outsourcing

Outsourced Staff helps clients build dedicated support teams across various fields to fuel their growth. It handles the offshoring aspect and your remote team’s logistics, so you can concentrate more on leading and growing your business.

The company has access to a deep bench of top IT, web, software, and support professionals. But it doesn’t stop at just the technical roles. The provider also delivers services under different types of business functions like marketing, back-office work, finance, customer service, and even AI capabilities.

As a result, Outsourced Staff can provide low-risk, easy, and affordable solutions to help your business grow.

Outsourced Staff’s BPO services and pricings

Outsourced Staff’s services include:

Web Development

  • WordPress development
  • E-commerce development
  • Back-end development
  • Front-end development
  • Full-stack development
  • UI/UX design
  • CMS development
  • Web application development

Software Development

  • Mobile app development
  • Flutter development
  • Javascript
  • Python
  • QA testing
  • Game development
  • Cloud development

IT Solutions

  • NOC and SOC services
  • Helpdesk tech support
  • Cybersecurity
  • IT project management
  • IT consulting and strategy
  • Cloud services

Digital Marketing

  • Email campaign management
  • Graphic design
  • Content writing
  • Data analytics
  • PPC
  • Video editing
  • Animation
  • Social media management
  • SEO
  • Telemarketing
  • Influencer marketing
  • Digital PR
  • Events management

Business Admin

  • HR
  • Business analytics
  • Virtual assistants
  • Virtual receptionists
  • Recruitment
  • General quality assurance (QA)

Finance Solutions

  • Bookkeeping
  • Accounting
  • Payroll management
  • Accounts payable and receivable management
  • Tax compliance
  • Claim processing support
  • Billing
  • Medical billing
  • Risk management

Customer Service

  • Call centers
  • Live chat
  • Sales
  • SMS support
  • Order processing management
  • Multi-lingual support
  • After-hours support
  • Account management

Artificial Intelligence (AI) Solutions

  • Image annotation
  • Text annotation
  • Data annotation

Outsourced Staff’s pricing

To discover how Outsourced Staff can support your needs, reach out through its website to book your free consultation.

How Outsourced Staff outshines its competition

When local labor searches leave you waiting months and over budget, Outsourced Staff offers a clear advantage.

The provider understands that exceptional people aren’t always in your backyard. Unlike competitors limited by local talent pools, Outsourced Staff gives you access to a global network of highly-qualified IT, digital, and customer support professionals, often at a fraction of the cost of local hires.

Outsourced Staff doesn’t just find any professional or build you a team without considerations. It strives to let you work with the best who are ready to fuel your growth.

Key executives

Dominic Procter (Owner and Founder)

Dominic’s career began as a Field Services Engineer, where he gained hands-on experience and earned certifications from Compaq, HP, Novell, and Microsoft.

He expanded into hardware repair and software systems, eventually managing a team that serviced major clients like IBM, Lexmark, and Tabcorp.

His passion for IT led him to launch both a managed network services company and a digital agency, employing hundreds of Australian tech professionals over 15 years.

Faced with rising costs and a shrinking talent pool in Australia, Dominic explored global staffing solutions and ultimately built a high-performing remote team in the Philippines. Recognizing the long-term potential of outsourcing, he sold his businesses and joined several outsourcing firms.

Eventually, he founded his own outsourcing company, Outsourced Staff.

Outsourced Staff reviews and comparisons

Here are testimonials that show clients’ satisfaction with Outsourced Staff’s services:

“We have worked with Dom over the past year and found him extraordinarily helpful. He is well-connected, has high expertise, and gels well with our company values. Have recommended him offline, so am completely comfortable recommending him online!” – James, Client

“Dom literally saved [me]. He understands digital and was able to find me a [professional] who was able to work with me and my schedule. I am super happy and pumped that my new coworker just gets the work done and comes back hungry for more. No hand-holding, just a machine.” – Andrew, Client

Outsourced Staff’s contact information

Outsourced Staff’s main headquarters is located in:

161 - 163 South Creek Road, 2099, Dee Why, NSW

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1300 455 600 | +61 2 4072 0011.

References

Outsourced Staff news, podcast & articles

Outsourced Staff videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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