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Offshore Business Processing

3.9/5 • Glassdoor rating


Offshore Business Processing never settles for anything less than the best. We are conditioned to deliver optimum BPO solutions. This passion drives us to constantly search for:

First-rate technology
Outstanding professionals
Guaranteed BPO solutions

OBP is an independent BPO Australian company with a global reach. Its Management Team is composed of BPO professionals who are skilled in designing tailor-fit solutions for your offshoring work needs.

We believe in nurturing long-term and sustainable relationships with our clients through the following innovative practices:

Measurable and sustainable business results
Customized service from strategy to execution
Use of entrepreneurial and independent strategies for a better work plan

What Offshore Business Processing offers its clients

OBP provides you the competitive advantage by:

Reducing your labor costs - We help you reduce labor costs by up to 80% through offshoring. OBP is comprised of highly educated and experienced staff eager to manage your back office jobs efficiently.

Increasing your productivity - Achieve your productivity goals with an offshore team at OBP. Your remote staff will work with you efficiently to accomplish any task.

Decreasing your overhead costs - Remain in business and stay competitive by reducing your overhead costs. OBP can help you minimize operational costs such as office space, computer desktops, and furniture.

Improving staff management - Let OBP hire and train the best offshore team for you. We guarantee the absolute best personnel are employed according to your job specifications. Our Best Practice Policy provides confidence in our processes allowing you to pursue other business matters.

Maximizing your time - Focus on revenue-generating tasks with confidence with an offshore team at OBP. We will cover your back-office jobs so you can be flexible to attend to other business matters.

How Offshore Business Processing outshines the competition

Offshore Business Processing never settles for anything less than the best. We are conditioned to deliver optimum BPO solutions.

We give importance to the littlest things. We are good listeners and welcome your feedback to achieve nothing but excellence. This is the offshore outsourcing advantage we give and we never settle for anything less than the best.

Offshore Business Processing company structure

OBP is a recognized industry leader in Australian offshore services and business solutions, providing outstanding, reliable service to clients worldwide.

Our team of professionals has advanced knowledge of industry standards and delivers solutions that surpass client expectations. At OBP we continually outperform our competitors, providing outstanding business process outsourcing services to satisfied clients in Australia and around the world.

We promote Australian values such as egalitarianism, independence, courage, and mateship throughout the company, and honor and respect the multicultural society in which we operate.

Sample highlight service offering of Offshore Business Processing

The offshoring of BPO services was once a niche marketing strategy serving a minority of industries. Today, it is a business approach that small, medium and large companies use to gain an advantage over their competitors. Offshore business process outsourcing is a powerful way that companies to capitalize on benefits such as greater business growth, cost savings, and increased workforce availability providing superior 24/7 support for your clients.

Traditionally, BPO outsourcing services include internal business functions such as accounting and customer-related services such as call centre and marketing, data entry and IT solutions; these are tailored to suit a client's' unique business requirements. Naturally, many companies experience trepidation when considering their options to outsource especially considering the multitude of locations to offshore. OBP serves to put your fears to rest and your search for a reliable offshore business process outsourcing company at an end.

Our data entry specialists provide superior account management through high-level English language proficiency and accuracy, swift transmission, and reliability.
Catalog Data Entry
Job Registration & Filing
Order Tracking
Import Customs Clearance
Custom Data Import & Export Audits
Import & Export Operations
Compile & Classification
Tax Records

Take advantage of our expertise and offshore your accounting and finance activities to a reputable company like OBP. Offshoring of accounting and financing functions provides a huge cost-saving opportunity while enabling you to focus on core business concerns.
Accounts payable
Accounts receivable
Cash flow analysis
Budget allocation solutions
Financial planning and analysis
Internal auditing
Integrated business planning
Payroll accounting
Tax records

Provide the customer support that your valued clients deserve with our specialist call centre services. Our experienced call centre personnel establish strong professional relationships to guarantee positive feedback for your company.
Inbound call centre solutions
Outbound call centre solutions
Technical support
Chat/ email support
Lead generation
KPO processes

Eliminate the costly burden of maintaining up to date technology and gain a team of IT professionals with access to world class IT resources. Obtain a competitive edge and significantly reduce your costs with OBP's superior IT outsourcing services.
Technical Support
Web Development
Internet Marketing
Network Engineering


Suite 456 585 Little Collins St., 3000, Melbourne, VIC

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Government
  • Hardware Tech/IT
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation



Maryann Farrugia, Owner/ Founder

Year Founded


Countries of fulfillment
  • Philippines
  • Finance & Accounting
  • Full service BPO
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information

1300 722 440

About Offshore Business Processing: Review and comparison

Offshore Business Processing (OBP) is an independent Business Process Outsourcing (BPO) solutions provider based in Australia that boasts a global reach. Its management team comprises outsourcing professionals who are highly skilled in creating customized solutions for each client company’s offshoring needs.

OBP prides itself on utilizing guaranteed BPO solutions, highly-trained professional staff members, and cutting-edge technology to deliver optimum services to meet their client companies’ needs.

Offshore Business Processing Outsourcing

OBP’s goal is to create sustainable, long-term relationships with its clients through several innovative practices, including tailor-made service ranging from strategy to execution, sustainable and quantifiable business results, and the use of independent and entrepreneurial strategies for the most effective work plan possible.

The company has forged lasting, productive relationships with clients in the following industries:

  • Freight Forwarding
  • Transportation and Logistics
  • Finance and Accounting
  • Information Technology
  • Retail and E-Commerce
  • Real Estate and Mortgage
  • Healthcare

Offshore Business Processing’s BPO services and pricings

OBP offers a vast array of services in the following areas:

Data Entry Services

  • Accounting and Finance Data
  • Shipping Records
  • Operations-Crucial Data
  • Job Registration/Filing
  • Import and Export Operations
  • Customs Data Entry
  • Accounts Payable
  • Accounts Receivable
  • Customer Service
  • Payroll
  • Brokerage
  • Tax Records
  • Insurance Claims
  • Credit Card Applications

Accounting Services

  • Accounts Payable
  • Accounts Receivable
  • Cash Flow Analysis
  • Budget Allocation Solutions
  • Bookkeeping
  • Financial Planning and Analysis
  • Internal Auditing
  • Integrated Business Planning
  • Payroll Accounting
  • Tax Records

Call Center Services

  • Inbound Call Center Solutions
  • Outbound Call Center Solutions
  • Telemarketing
  • Technical Support
  • Chat Support
  • Email Support
  • Lead Generation
  • KPO Processes

IT Solutions

  • Technical Support
  • Web Development
  • Design
  • Internet Marketing
  • Network Engineering

Consulting Services

  • Cargowise Helpdesk
  • Cargowise Training
  • Workflow and Pave
  • Cargowise System Integration
  • Process Re-Engineering
  • SOP Development

OBP’s pricing

Each OBP solution package is specially tailored to meet the needs and goals of a specific client company, so pricing varies from client to client. Contact them for a consultation and quote.

How Offshore Business Processing outshines its competition

OBP stands out among its BPO service provider competitors by offering fully customized solutions. This company never takes a “one size fits all” approach to its services. Instead, each service package is carefully constructed to help a specific client company excel.

The offshore workforce provided by them is also highly flexible. As a client company grows and changes, the solutions offered by OBP grow and change with it.

OBP’s services help its clients focus on their core services, increase productivity, maximize efficiency, and improve the bottom line.

Key executives

Maryann Farrugia, Managing Director/Founder

Maryann is the founder and managing partner of Offshore Business Processing, an independent BPO offshoring service with experts based in Australia and Manila. Maryann has vast experience with offshoring services and most especially with the freight forwarding industry.

She has over 30 years of freight forwarding experience and has worked with many forwarders all over the world helping them maximize their business potential. She has led OBP to be one of the industry leaders specializing in freight forwarding offshoring services.

Offshore Business Processing reviews and comparisons

OBP receives high marks from its clients for the cost-effectiveness of its programs, the efficiency, professionalism, and expertise of its staff, and the highly customized nature of its solutions.,39.htm

Offshore Business Processing’s contact information

Offshore Business Processing’s main headquarters is located in:

Suite 456 585 Little Collins St., 3000, Melbourne, VIC

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1300 722 440.


Offshore Business Processing news, podcast & articles

Offshore Business Processing videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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