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EmpireOne Contact Center

Overview

๐—˜๐—บ๐—ฝ๐—ถ๐—ฟ๐—ฒ๐—ข๐—ป๐—ฒ ๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐—–๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ stands at the forefront of customer support as a distinguished Business Process Outsourcing (BPO) partner, we are dedicated to the art of customer satisfaction. Our ethos is rooted in the belief that the heart of your business lies in happy customers, which is why we offer round-the-clock, people-powered support. Our highly skilled team is more than just voices on the line; they are the custodians of your customer’s happiness, providing personalized care that transforms customer service into a memorable experience for your customers.

Our suite of services goes beyond the traditional call center; we’re a multichannel contact point adept in live chat, appointment scheduling, and query resolution, ensuring no call goes unanswered. By merging industry-leading expertise with cost-effective solutions, we guarantee unwavering professional support. EmpireOne Contact Center is not just a service; we are the silent ambassadors of your brand, committed to nurturing your customer relationships with every interaction, making every customer feel valued and every conversation counts.

Headquarters

250 Consumers Rd Suite 810, M2J 4V6, Toronto, Ontario

Public or Private

public

Seats or staff

1500

Revenue

-

Industries
  • BPO
  • BPO industry
  • IT Services and IT Consulting
  • Real Estate
  • Retail
  • Transportation
  • Travel

Details

Executive

-

Year Founded

2009

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
Contact information

800 233 0843

https://empireonecontactcenter.com/


About EmpireOne Contact Center: Review and comparison

EmpireOne Contact Center is a key player in the business process outsourcing sector, distinguishing itself with its wide array of solutions spanning multiple services.ย 

The company is well-known for its commitment to providing exceptional and efficient services tailored to meet the specific needs of its clients.ย 

With a strong track record of dependability and creativity, EmpireOne remains a reliable partner for businesses seeking high-quality outsourcing services.

EmpireOne Contact Center Outsourcing

EmpireOne Contact Center is based in Toronto, Canada, with a regional office in Cebu, Philippines. It showcases a global outlook while prioritizing top-notch services.ย 

This contact centerโ€™s strategic expansion has enhanced its operational efficiency and market diversity.

EmpireOne Contact Centerโ€™s BPO services and pricings

EmpireOne Contact Center is committed to using advanced call centers to provide top-notch customer service.ย 

It utilizes tech innovations that ensure swift resolution of inquiries, leading to satisfied customers and building loyalty.ย 

Hereโ€™s a list of services offered by EmpireOne Contact Center:

OUTBOUND CALL SERVICE

  • Targeted Outbound Call Campaigns
  • AI-Powered Call Routing
  • Automated Outbound Calls
  • Expert Outbound Calling Service
  • Personalized Customer Experiences
  • Data-Driven Strategies
  • Round-the-Clock Support
  • Real-Time Reporting
  • High-Quality Assurance
  • Scalable Solutions
  • Industry Compliance
  • Customer Retention Strategies
  • Advanced Technological Integration

INBOUND CALL CENTER

MANUAL DATA ENTRY SERVICES

  • Data Digitization
  • Survey and Questionnaire Data Entry
  • Invoice and Receipt Data Entry
  • Product Data Entry

EmpireOne Contact Centerโ€™s team of skilled professionals is dedicated to offering personalized solutions and creating lasting relationships with each interaction.

EmpireOne Contact Centerโ€™s pricing

Those interested in availing of EmpireOne Contact Centerโ€™s services may contact them on their website, to begin with a free consultation.

How EmpireOne Contact Center outshines its competition

EmpireOne Contact Center is a well-known outsourcing firm that is recognized for its exceptional multilingual customer service, claims processing, and virtual support services.ย 

With a skilled team of experts, EmpireOne excels in providing excellent client assistance customized to various languages and requirements.ย 

Their proficiency in efficient claims processing and virtual support showcases their dedication to delivering premium services that guarantee client satisfaction and business growth.ย 

Collaborating with EmpireOne Contact Center means selecting superior outsourcing solutions that prioritize professionalism and a customer-focused approach.

Key executives

EmpireOne Contact Centerโ€™s current list of key executives and decision-makers is not publicly available as of this writing.

The Outsource Accelerator team will update this section as soon as this information is available.

EmpireOne Contact Center reviews and comparisons

While we currently don’t have in-depth reviews about EmpireOne Contact Center and its services, we recommend comparing it with other businesses specializing in call center services.

EmpireOne Contact Centerโ€™s contact information

EmpireOne Contact Centerโ€™s main headquarters is located in:

250 Consumers Rd Suite 810, M2J 4V6, Toronto, Ontario

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 800 233 0843.

EmpireOne Contact Center news, podcast & articles

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EmpireOne Contact Center videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the worldโ€™s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses โ€“ clients โ€“ across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companiesโ€ฆ all designed to make it easier for clients to learn about โ€“ and engage with โ€“ outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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