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4.2/5 • Glassdoor rating


Bosch Service Solutions is a leading provider for Business Process Outsourcing. We help you to optimize your service offering in four key areas: Customer Experience ServicesMobility ServicesMonitoring Services, as well as Business Services. We also work with our customers to develop, implement and operate new business models.

What Bosch offers its clients

We are service designers driven by our passion to deliver seamless, exceptional customer experiences – architects of services created to delight your customers.

How Bosch outshines the competition

Our expertise is aimed at only one goal: your success

We have a unique set of competencies based on our values, our technology and integration competence, as well as our comprehensive experience and know-how of communication processes.

Brand and values
As part of the Bosch Group, Bosch Service Solutions stands for a reliable partnership, an international network and the highest standards of quality and data security in our services.

Expertise in technology and system integration
We focus on certain sectors and services in order to offer highly innovative solutions - and we have reached leading positions in the areas of automotive/mobility, sensor technology and Internet of Things. We are helping our customers to exploit the full potential of a connected future.

Communications and process expertise
Through our long-term partnerships with our customers we are able to develop tailored services and technologies. You and your end customers benefit from an excellent service experience that covers all needs

Bosch company structure

As part of the Bosch Group, Bosch Service Solutions stands for a reliable partnership, an international network and the highest standards of quality and data security in our services.

Sample highlight service offering of Bosch

Premium Offshoring Service in Bosch Quality 24/7


Bosch Service Solutions GmbH Mainzer Landstraße 193 60326 Frankfurt am Main, Germany

Public or Private


Seats or staff



$1 mil. - $5 mil.





Mamadou Koné, Managing Director

Year Founded


Countries of fulfillment
  • Brazil
  • Chile
  • Costa Rica
  • Germany
  • India
  • Japan
  • Peru
  • Philippines
  • Portugal
  • Russia
  • Spain
  • United Kingdom
  • United States
  • Vietnam
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information


About Bosch: Review and comparison

Bosch Service Solutions is a leading global supplier on Business Process Outsourcing. Through its strategy in offering services in four key areas: Customer Experience Services, Mobility Services, Monitoring Services, and Business Services, Bosch Service Solutions has risen to become a leader in monitoring and communication. 

The company was founded in 1985, employing 25 associates in its sites of Cologne and Frankfurt, Germany. Today the company operates with 10,000 associates in Europe, Asia, and South America.  

Bosch Service Solutions believes in long- term partnerships with its clients, working alongside them to develop, implement, and operate new business models. With the customer at the core of their business and a focus on technological expertise, Bosch gives a high standard in optimizing business processes. 

Bosch Outsourcing

Bosch Service Solutions’ main headquarters is located in Frankfurt, Germany.  Bosch promises its high quality of service in all its international locations, spanning 20 countries across Europe, Asia, South America, and the United States. 

Delivering a range of services 24/7 in approximately 40 languages, Bosch Service Solutions is the ideal partner for carrying out complex international projects. This is mainly due to the competence, engagement, and internationality of their associates.

Bosch’s BPO services and pricings

Bosch Service Solutions focuses on four certain sectors to offer highly innovative solutions. 

  • Customer Experience Services

Bosch develops individual solutions and differentiated communication to ensure customers benefit the most. 

  • Mobility Services 

One of its fastest growing sectors, Bosch brings innovative solutions and decades of expertise in mobility.

  • Monitoring Services

With its own Bosch Monitoring Services solution, the company offers top- notch security for all corporate infrastructure. 

  • Business Services

Bosch creates efficient business processing solutions for its clients, handily using technology whether it be IT or comprehensive back- office support.  

Bosch Service Solution pricing

Interested clients may message the company through the form on its website to inquire about the pricings for its services. 

How Bosch outshines its competition

Bosch Service Solutions works with the best partners who are experts in their own areas of specialization. These include business process management, customer interaction management, automation, and artificial intelligence. 

Bosch combines capabilities to produce advanced solutions in cutting- edge technologies of automation, CRM, and IoT interactions. 

Working from home is part of the company culture, and an inclusive communication experience means that the company is aimed mostly for the client’s success. 

Key executives

Henning von Boxberg (President of the Board of Management)

After joining the Bosch Group in 1998, Henning von Boxberg held various positions in sales and marketing. In 2019, he became President of Bosch Service Solutions.  

Robert Mulatz (Executive Vice President, Sales & Marketing)

Robert Mulatz joined the Bosch Group in 2012, and is responsible for the strategic development as well as international sales and marketing activities. 

Sven Grandi (Vice President Finance and Controlling, CFO)

Sven Grandi has been working for Bosch Service Solutions since 2014, but has held positions in the Bosch Group since 1999.  

Bosch reviews and comparisons

Bosch Service Solutions is driven by a passion to deliver seamless, exceptional customer experience. They work strategically with their clients to produce holistic solutions. 

The company also regularly conducts surveys for its own employee culture, ensuring an atmosphere where one can be flexible yet still challenged to grow. 

Bosch’s contact information

Bosch’s main headquarters is located in:

Bosch Service Solutions GmbH Mainzer Landstraße 193 60326 Frankfurt am Main, Germany

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +639178339495.


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