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3.6/5 • Glassdoor rating


MattsenKumar (MK) is the creation of contact center veterans Mike Mattsen and Aarati Kumar, who have a collective experience of over 40 years. Their vast knowledge and leadership in the Indian market, in particular, assures our clients get nothing but the best solutions for high value and quality Business Process Outsourcing (BPO) and Process Consulting.



Public or Private


Seats or staff



$100 mil. - $250 mil.





Aarati Kumar, Founder and COO

Year Founded


Countries of fulfillment




Contact information

1 888 749 4877

About MattsenKumar: Review and comparison

MattsenKumar (MK) combines the name of the CEO , Mike Mattsen and COO, Arati Kumar. Collectively they have experience of over 40 years. Because of their combined knowledge and business experience in the Indian market, they have created a company of high value. 

When the two founders formed MattsenKumar in 2010, their main objective was to continue expanding their accomplishments built for over a decade. This BPO has been successful in global offshore call center initiatives. MK creates a service-centric expansive BPO for organizations of all sizes.

This innovative CPO’s mission is to provide its clients with the maximum return on investment by using specialized technologies. They believe you will make back what you invest tenfold by using their services. 

MattsenKumar Outsourcing

MattsenKumar is one of the leading BPO companies in India with offices in Gurugram and Jaipur. It provides call center outsourcing, back-office processing, and extensive eCommerce outsourcing services to clients across the globe. 

MattsenKumar’s BPO services and pricings

Some of the innovative services MattsenKumar offers include:

  • BPO Consulting
  • Call Center Outsourcing & Service Delivery
  • Technical and Customer Support Call Center Services
  • Business Process Outsourcing
  • Six Sigma Training and Deployment
  • Speech Analytics
  • NPS
  • Back Office Operations

By working with MattsenKumar, you will feel supported by a company that is backed by over a decade of experience, knowledge, and dedication to be the best. Its services allow clients to outsource a large part of their businesses so they can focus on what they know best.

MattsenKumar’s pricing 

MattsenKumar’s pricing varies from person to person. Each service plan will be different from client to client, so there is no way to give an estimate of the cost upfront. However, MK aims to provide clients with services that will give them the maximum return on their investment.

How MattsenKumar outshines its competition

MK strives for excellence in everything they do and aims to provide a high-quality experience at a good value. This company is committed to the work, and the process starts by deeply understanding what the client needs to provide the best plan for them. 

Additionally, this award-winning company places a high value on teamwork. Its belief is that a culture of teamwork is what gives them an excellent track record. By working as a team with employees, management, and clients, they can provide the best possible result. 

Key executives

Mike Mattsen (CEO)

Mike Mattsen currently has over 25 years of BPO leadership. He opened, managed, and expanded several thousand BPO operations across the globe.  He has provided outsourcing services and teams that have helped a variety of clients during his decades of experience.

Aarati Kumar (COO)

Aarati Kumar brings over 26 years of experience to the table. Not only is she one of the first female BPO general managers that provide international service, but she has also launched two other successful start-ups from the ground up.

MattsenKumar reviews and comparisons

According to Featured Customers, many clients seem to feel satisfied with the services received by MK. They have received 4.8 out of 5 stars, which is only a fifth of a point from the highest possible rank. We suggest a comparison to APEX Call Centers, which offers similar bilingual services.

MattsenKumar’s contact information

MattsenKumar’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 888 749 4877.


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