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Connect Centre

About

Connect Centre Pte Ltd is a company based out of Singapore.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

-

Industries

-

Highlights

Alexa ranking

58,857,284

Domain Authority

1.2

Site traffic

4

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Andrew Leo, CEO

Year Founded

2004

Countries of Fulfillment

-

Sectors

-

Contact information

65 6701 1188

https://connectcentregroup.com

Social media

-

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About Connect Centre: Review and comparison

Founded in 2004, Connect Centre provides business process outsourcing (BPO) in customer support and technical assistance. With their headquarters in Singapore, they service many corporations in Asia, but also worldwide.

As a company, Connect Centre focuses on helping businesses form strong relationships with their customers. To do this, Connect Centre integrates its solutions and services into their client’s already established processes, allowing for seamless assistance without alteration.

With a staff of 200, Connect Centre has a wide range of talent to help clients and their customers. With the shift to virtual call centers and BPO assistance, it is highly probable that Connect Centre will continue to grow in the future.

Connect Centre Outsourcing

Connect Centre understands the importance that customers bring to a business. Therefore, they work alongside companies to provide an excellent experience for everyone. With their multi-channel contact center, they can help businesses of all types stay in contact with their customers.

As an extension of a company’s brand, Connect Centre acts as an in-person staff member while performing the required tasks virtually. Staff members at Connect Centre can integrate with current business employees and adapt to software and policy requirements.

Connect Centre’s BPO services and pricings

As a customer-centered BPO, Connect Centre offers a wide variety of services and solutions to build relationships between a company and its customer. Some of these options include:

  • Customer Service
  • Webchats
  • Fault Reporting
  • Facilities Management
  • Tele-Sales
  • WhatsApp
  • Tele-Marketing
  • Emergency Response
  • Administrative Back-Office
  • Inbound and Outbound Phone Calls
  • SMS Integration
  • Technological Support
  • Website Live-Chat Interaction
  • Email
  • AI Chatbots 

Connect Centre is always quick to adapt to new trends and to incorporate leading-edge technology in its offerings. 

Connect Centre’s pricing

Although Connect Centre provides various services intended for businesses to meet the needs of their customers, they do not pre-package their offerings. Therefore, they do not offer standard pricing guidelines on their website. For an accurate estimate of costs, prospective clients can reach out to Connect Centre via their company website and speak to a sales representative.

How Connect Centre outshines its competition

With its central location in Singapore, Connect Centre can provide services to many surrounding countries. Additionally, due to their virtual BPO presence, they host customer service solutions centers for many large corporations worldwide. 

With their extensive experience and knowledge of the field, Connect Centre can provide quality service to their clients and establish rapport with the business’ customer base.

Key executives

Andrew Leo (CEO)

Andrew Leo has been with Connect Centre since June 2010, when he started at the company as the Chief Operation Officer. In May 2011, he took over the role of Chief Executive Officer.

Peter Boo (Chairman)

Peter Boo has fulfilled the role of Chairman at Connect Centre since 2013. Peter has a background in business planning and project management.

Connect Centre reviews and comparisons

Current and past clients of Connect Centre sing the company’s praises through the many positive reviews on their official website. With the support of their clients and the skills to adapt to all changes coming to the industry, Connect Centre will hold its place in the BPO world for years to come.

Connect Centre’s contact information

Connect Centre’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 65 6701 1188.

Connect Centre news, podcast & articles

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Connect Centre videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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