Gold Palm Consulting

We are an agency that offers top-notch digital marketing, website development, social media marketing and outsourced customer support services. We are based in South Africa and take pride in offering advanced solutions to businesses worldwide.

What Gold Palm Consulting offers its clients

We offer inbound customer services:
- Email Support
- Live Chat Support
- Telephonic Support
- Social Media Support
- Inquiries
- FCR (First Contact Resolution)
- After Sales Support
- After Hours Support

Outbound Customer Services:
- CX (Customer Experience)
- CSI (Customer Satisfaction Index) Surveys
- Telemarketing & Appointment Setting
- Upselling and Cross-selling
- Online reviews
- Verification of company records
- Market Research Services
- Affiliate Marketing

How Gold Palm Consulting outshines the competition

We consider our agency the best to outsource to because of:

- Cost-effectiveness
- Access to multiple customer service tools and channels
- Top-notch agents skills

Gold Palm Consulting company structure

We are a remote focussed agency that is owned by a well experienced Managing Director with over 20 years in the marketing industry.

Sample highlight service offering of Gold Palm Consulting

Inbound customer service offering
- Email Support
- Live Chat Support
- Telephonic Support
- Social Media Support