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Gold Palm Consulting

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About

We are an agency that offers top-notch digital marketing, website development, social media marketing and outsourced customer support services. We are based in South Africa and take pride in offering advanced solutions to businesses worldwide.

What Gold Palm Consulting offers its clients

We offer inbound customer services:
- Email Support
- Live Chat Support
- Telephonic Support
- Social Media Support
- Inquiries
- FCR (First Contact Resolution)
- After Sales Support
- After Hours Support

Outbound Customer Services:
- CX (Customer Experience)
- CSI (Customer Satisfaction Index) Surveys
- Telemarketing & Appointment Setting
- Upselling and Cross-selling
- Online reviews
- Verification of company records
- Market Research Services
- Affiliate Marketing

How Gold Palm Consulting outshines the competition

We consider our agency the best to outsource to because of:

- Cost-effectiveness
- Access to multiple customer service tools and channels
- Top-notch agents skills

Gold Palm Consulting company structure

We are a remote focussed agency that is owned by a well experienced Managing Director with over 20 years in the marketing industry.

Sample highlight service offering of Gold Palm Consulting

Inbound customer service offering
- Email Support
- Live Chat Support
- Telephonic Support
- Social Media Support

Headquarters

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Public or Private

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Seats or staff

12

Revenue

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Industries

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Highlights

Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

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Year Founded

2019

Countries of fulfillment
  • United Arab Emirates
Sectors
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
Contact information

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https://goldpalmconsulting.com/ocs/

Social media

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Gold Palm Consulting news, podcast & articles

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Gold Palm Consulting videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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