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BGComm is a full suite Contact Center. We provide our customers with Customized Solutions to meet their business needs. We are the only Contact Center in the Philippines that truly puts the welfare of our client’s businesses at the forefront of our company’s mission. We are the trusted partners of companies in the US, UK and Australia, providing transformational and turn-key solutions and well trained resources with a maniacal drive to excel in delivering be best of class customer service.
What BGComm offers its clients
We listen to our clients’ business challenges, needs and objectives and we pull no stops to finding the right solution. We work hard to meet the demands so our clients can have that peace of mind that their business is in good hands.We work hard and we party hard. We do things as a Common Unity. Together, we excel by performing with one passion and fervor. Having unity in diversity is one of the key ingredients for a successful customer and employee relationship.
How BGComm outshines the competition
We are a small centre managed by industry veterans from some of the top tier players and have combined our unique experiences to formulate customised business solutions for our clients. We are nimble and flexible, allowing easier business transactions without all the complexities that you would experience from the big corporations, hence faster decision making, smoother negotiations and unparalleled commitment to pursue long term partnerships.
BGComm company structure
BGComm Contact Solutions, Inc is belongs to a conglomerate of companies with BGX Holdings Inc at the helm. It's managed and owned by a Board of Directors with the Chairman of the Board owning majority of the stakes. It was started by 5 business professionals with the drive to take advantage of the Filipino culture of being customer friendly and bringing it to the world.
Sample highlight service offering of BGComm
Provided seat leasing services at $212 per seat per month with free use of a dedicated conference room, parking, cafeteria, spacious balcony and a reception area plus allowed client to brand specific areas of the centre.
Our Professional Services cuts across multiple verticals and horizontals. Our services cater to both the Private and Public sectors, providing the technology and resources in the transformation and improvements of our clients’ people, processes and profits.
BGComm follows a stringent process to enable delivery of services with the highest of quality standards, starting with the right profiling of new resources, applying industry proven training methodologies & quality monitoring interventions.