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Overview
Headquarters
-
Public or Private
private
Seats or staff
1-49
Revenue
$5 mil. - $10 mil.
Industries
-
Details
Executive
Reo Olbes, Director Of Operations
Year Founded
2018
Countries of fulfillment
-
Sectors
-
About BGComm: Review and comparison
BGComm is a communication outsourcing provider. It is an innovative contact center that provides exceptional communications management services. The Business Process Outsourcing (BPO) services provider has its headquarters in Alabang, Muntinlupa City, in the Philippines. The firm has been in the global marketplace since 2018.
The company focuses on learning what each client’s business entails. They believe that by doing so, they are able to grasp its essential features better. As a strong force in IT services, BGComm offers communication-related solutions and services from an empathic view.
The firm has made a name for itself as a reliable outsourcing partner and has expanded to the United States, the United Kingdom, and Australia. The company’s current size is 201 to 500 employees.
BGComm Outsourcing
The company is available around the clock, with a top-notch customer-centric approach. BGComm has several customer engagement channels, including social media, webchat, live chat, and email.
BGComm employs the use of the latest technological advances in its processes. The firm also has world-class facilities to deliver excellent outsourcing services, some of which are predictive dialer software, IVR, softphone, headphones of superb quality, voice logging, and call recordings.
BGComm’s BPO services and pricings
BGComm prides itself in its advanced and innovative technology. It has a robust infrastructure that it uses to manage projects and deliver efficient services. The outsourcing provider offers these services:
- Inbound and outbound Customer Services
- Technical Support
- IT Services
- Telemarketing and Sales
- Customer Service
- Sales and Marketing
- Online Education and Training
- Telemarketing
- Back Office
- Human Resources Information Systems (HRIS)
BGComm’s pricing
BGComm’s pricing will depend on what you want. They work with you to reach a budget for satisfactory service. BGComm will consider your requirements and the size of your business when determining the cost of their services. They specialize in working with medium-sized companies.
How BGComm outshines its competition
BGComm strives to deliver all services with passion and enthusiasm. They try to perform tasks in ways that are different from the norm. The team believes that an honest, creative and outstanding call center service is the key to running a successful business that attracts and retains customers.
BGComm has measures like extensive training to prevent accent intrusion to reduce communication challenges, which is common when communicating with an international agent. The agents at the firm are critically screened and trained in written and oral skills before they start work.
Key executives
Reo Olbes (Director of Operations)
Reo Olbes has a track record that shows his deep interest in technological solutions. He always aims to deliver exceptional services at all times.
BGComm reviews and comparisons
BGComm is no doubt a top-notch service provider and an exceptional BPO in Muntinlupa City. Its expansion to the US and UK has shown that its expansion rates are climbing rapidly.
We currently do not have any reviews for BGComm. We suggest a comparison of the firm to other communications BPO providers in the US and the UK.
BGComm’s contact information
BGComm’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
Website https://www.bgcomm.ph
In addition, you may email them at [email protected] or call +17023593300.
References
https://www.glassdoor.com/Overview/Working-at-BGComm-Contact-Solution-EI_IE2446825.11,34.htm
Independent
