OrigoBPO is an Australia-based business process outsourcing (BPO) firm offering Field Service companies more than just cost-cutting benefits.

Its CEO and co-founder, Rohan Wass, was unsatisfied with the way most BPO companies service their clients and wanted to change this.

Founded in 2015, the company was created with three things in mind: help businesses scale, deliver superior service to clients, and help give them higher margins.

Since then, OrigoBPO has shown its global clientele that the real value of BPO does not lie in simply sourcing cheaper talent and reducing payroll expenses.

Instead, the industry’s value is found in unlocking operational improvements, constant training and upskilling of members, and constant monitoring and management of team members to consistently deliver on KPIs.

OrigoBPO’s headquarters is located in Melbourne, Australia. Its Philippine operations are based in Angeles City in Pampanga, Philippines.

The firm’s mission is to provide businesses with BPO solutions that give more than just access to a cheaper source of labor.

It also removes back-office hiccups and makes operations smoother as well.

The company provides outsourcing solutions to businesses across various industries.

The array of roles it hires for include:

• customer service
• Billing
• Collections
• Portal administrator
• Technician support
• Accounting
• Dispatch
•  Sales
• Asset management

OrigoBPO helps its clients net more profit and scale faster by handling the following on their behalf:

• Value creation plan
• SOPs documentation
• Process improvement
• Training and onboarding
• IT and security
• Workstation and equipment
• Recruitment and HR
• Reporting and analytics
• Performance management

Thus, its clients are free to focus on developing business strategies and other processes critical to their companies’ growth.

OrigoBPO’s pricing

OrigoBPO offers simple and fixed pricing plan options that you can choose from, depending on your needs.

These pricing packages are all guaranteed to cut down your labor and overhead costs without compromising quality.

For a more detailed breakdown of their pricing, fill out and send the form provided on their website.

OrigoBPO outshines its competition by not simply providing a cheaper source of labor.

Instead, the company offers its clients a source of low-cost talent and more streamlined processes that lead to more efficiency, better scalability, and larger profits.

OrigoBPO’s number one asset is its people, and it makes sure these people are constantly trained, upskilled, and provided with the best technologies in the industry.

Moreover, OrigoBPO boasts of having a more specialized experience than any other BPO company when it comes to running back-office and support operations.

Rohan Wass (Co-founder and CEO)

OrigoBPO was founded by Rohan Wass, a global entrepreneur from Australia.

OrigoBPO’s services go beyond the usual cost-reductions and cheap labor sourcing BPOs are known for.

The company adds real value to its client’s company by providing well-trained and constantly upskilled workers.

It also takes on the task of assessing their current processes’ effectiveness and devising ways to these more efficient.

As Rodger Smelcer, vice president and owner of United Service Technologies, puts it, “After working with OrigoBPO, it became clear that not all BPOs are created equal.”

Moreover, OrigoBPO understands what it takes to successfully integrate outsourced teams into their business’s in-house staff.

It doesn’t just leave the team at its client’s disposal and leave. Instead, OrigoBPO helps its clients develop an efficient documentation and training process for onboarding these outsourced employees.

The company also assigns a Client Success Manager to their clients to help them manage their outsourced team and provide whatever support they need to reach maximum productivity.

Origo’s main headquarters is located in:

Berthaphil Clark Center 10, Jose Abad Santos Avenue, Clark Freeport Zone, 2023 , Angeles, Pampanga

Further, you may virtually reach out the company through the following contact information:

Website https://www.origobpo.com.au

LinkedIn http://www.linkedin.com/company/origo-bpo

Facebook https://www.facebook.com/offshoringwithorigo/

In addition, you may email them at [email protected] or call +61390888391.

https://www.origobpo.com/

https://www.linkedin.com/company/origo-bpo/about/