View all outsourcing firms

ICM International Call Center Marketing

0.0/5 • Glassdoor rating




Public or Private


Seats or staff



$5 mil. - $10 mil.





Tanja Radulovic, Chief Organization Officer

Year Founded


Countries of fulfillment




Contact information

0333 015 5997

About ICM International Call Center Marketing: Review and comparison

ICM International is a business process outsourcing (BPO) company that is headquartered in Belgrade, Serbia. As a smaller BPO, they employ around 200 staff members that work across the company in various departments and teams.

ICM International prides itself on being efficient and effective. They work tirelessly to take additional responsibility off the shoulders of the corporation so that they can focus all of their efforts on the primary tasks at hand.

As BPO’s continue to rise in need, it is likely that ICM International will take the same path as many others in the industry and will see themselves grow exponentially in coming years

ICM International Call Center Marketing Outsourcing

Knowing that companies around the globe are striving for efficient solutions to their everyday processes and operations, ICM International has implemented several options to alleviate this stress from executives and staff members. 

Although they primarily serve companies in their geographic region, unlike larger BPO’s, they significantly impact the assistance they bring to employers. With seamless and strategic options for streamlining everyday tasks, ICM International has risen in ranking for BPO companies in their industry.

ICM International Call Center Marketing’s BPO services and pricings

As a servicer of many back-office and operational processes, this company offers a variety of BPO implementations. Some of the most popular options include:

  • Purchase Order Processing
  • Secretarial Services
  • Complaints Processing
  • Data Collection
  • Customer Support
  • Lead Generation
  • Customer Surveys
  • Appointment Scheduling
  • Sales Assistance
  • Invoicing
  • Quality Control
  • Administrative Assistance
  • Cost Control
  • Efficient Management Support
  • Email Correspondence
  • Web Chat Services
  • Social Media Communication

ICM International is continually adding more services and options based on trends and developments in the industry. Additionally, they seek to provide what their clients need to run in an efficient manner. Therefore, they are constantly working to find new solutions and processes to bring to corporations.

ICM International’s pricing

ICM International doesn’t advertise standard pricing structures and packages on their websites. As a custom provider of services, they work alongside companies to integrate all needed services into one package. Therefore, if a prospective client is looking to get a cost estimate for BPO services, it is best to reach out to a sales representative on the company’s website.

How ICM International Call Center Marketing outshines its competition

ICM International provides its services to a smaller demographic than other BPO providers. Due to their location constraint, they have fewer clients but can provide individual attention to those that they serve. With this high-quality one-on-one communication, there is a personalized level of service that companies can’t get elsewhere.

Key executives

Tina Plemic (Chief Human Resources Officer)

Tina Plemic got her start at ICM International as the Executive Assistant to the CEO in 2017. She now fulfills the role of Chief Human Resources Officer.

Tanja Radulovic (Chief Organization Officer)

Tanja Radulovic has been with the company since January 2019. Throughout her time at the firm, she has worked in the role of Chief Organization Officer.

ICM International Call Center Marketing reviews and comparisons

As a smaller-sized provider of BPO services, ICM International has a more modest client base than others in the industry. However, they can also forge personal relationships with those they partner with, which provides them with a positive reputation and high reviews from clients.

ICM International Call Center Marketing’s contact information

ICM International Call Center Marketing’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0333 015 5997.

ICM International Call Center Marketing news, podcast & articles

No news, podcast & articles available for this BPO

ICM International Call Center Marketing videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.