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Options Outsourcing

Overview

Options Outsourcing is a premium staffing firm that specializes in Customer Success, Sales, and Live Transfers.
Our experience in these fields has allowed us to help companies drive costs down drastically while improving performance.

Our approach is to get a full understanding of what our clients need and then look for solutions based on our knowledge and experience with internal campaigns. We want to succeed together.

What Options Outsourcing offers its clients

We collaborate closely with our clients, prioritizing quality above all else. Our commitment to quality control surpasses that of most centers, ensuring excellence in every aspect of our work.

How Options Outsourcing outshines the competition

We implement a thorough hiring process, which encompasses internal assessments, background and reference checks, as well as any supplementary tests tailored to our clients' needs.

Additionally, we maintain a high ratio of quality control agents and allocate ample time to fine-tune each campaign.

Options Outsourcing company structure

We are a privately owned and operated company

Sample highlight service offering of Options Outsourcing

At a rate of $8 per hour, our service includes a complimentary quality control agent for every 10 agents, along with one manager for every 20 agents. This cost-effective offering ensures both quality and efficiency.

Headquarters

32 Lebanon, 12655, Cario, Giza

Public or Private

private

Seats or staff

500

Revenue

1,000,000 +

Industries
  • BPO
  • BPO industry
  • Consumer Services
  • Ecommerce
  • Financial Services
  • Food & Beverage
  • Hospitality
  • Insurance
  • Payroll
  • Real Estate
  • Telecoms
  • Travel

Details

Executive

Joey Biamonte

Year Founded

08/28/2018

Countries of fulfillment
  • Australia
  • Canada
  • Ireland
  • New Zealand
  • Saudi Arabia
  • United Arab Emirates
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
Contact information

https://calendly.com/optionsoutsourcing

https://www.optionsoutsourcing.com/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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