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0.0/5 • Glassdoor rating


Secreweb is a company dedicated to virtual executive secretarial services, as well as other types of telephone assistance services.
At Secreweb we attend all telephone calls on behalf of your company as if you were in your office or as you indicate; with the confidence and security of answering each call properly and professionally.
Secreweb’s Call Center services include call recording options, IVR, real-time reports, 24-hour service.
Secretel, was with the name that was previously known to Secreweb, who now inherits the concepts of virtual secretary and empowers it with new technology tools.



Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment




Contact information

800 8360346

About Secreweb: Review and comparison

Secreweb is a private telecommunication company established in 2004 with a specific dedication to virtual executive secretarial services and various other categories of telephone assistance services. 

All telephone calls at Secreweb, for the benefit of the client’s company, receive complete attention. Each phone call is answered appropriately and executively with certainty and conviction.

Despite being a relatively compact company with around 2-10 staff members, Secreweb is determined to provide the best service possible. The company is currently at an impressive 987 days, 19 hours, and 34 minutes with zero service interruptions. 

Previously regarded as ‘Secretel,’ Secreweb continues revamping its virtual secretary concepts with brand new technology tools.

Secreweb Outsourcing

Based in Monterrey, Nuevo Leon, Mexico, Secreweb takes great pride in the values used to define their work philosophy. Sufficient availability is a core value for Secreweb as they provide service every day of each year at every hour. 

Discretion, respect, and integrity are principles that matter deeply to Secreweb as the client’s privacy is substantially significant, and the company builds its relationships through decency and trust.

Secreweb’s BPO services and pricings

The Call Center services of Secreweb include:

  • Interactive voice response (IVR) technology
  • Reports completed in real-time
  • Options to record calls
  • Help Desk available 24/7 
  • Attention to complaints/suggestions
  • Attention to the client company’s Code of Ethics
  • Telephone services to offices

These services provide the clients with more flexibility to focus their time on other relevant work and priorities.

Secreweb’s pricing

Secreweb’s pricing depends on the client’s company and the service they are requesting from Secreweb. The company is rapid in responding. Therefore sending them an email with any questions on pricing is the ideal method.

How Secreweb outshines its competition

Secreweb’s service offers many benefits to their clients by improving the corporate image, eliminating call loss and wait times, and reducing service times and dedicated costs.

The company has an immediate response time for its clients as well as an exclusive landline number. The coverage is both national and international, allowing for even more availability and convenience. 

Secreweb entered the wide world of telecommunications over 20 years ago. Professionalism is crucial, so they would not jeopardize all the hard work done thus far.

Key executives

Edgar Lozano (Owner/Director)

Edgar Lozano is the director and owner of Secreweb. He began his occupation as the company owner in 2018, upholding it in the present day. Lozano has central expertise in the telecommunications field with entrepreneurship and operations as his current job functions.

Luis Azuara (Commercial Manager)

Luis Azuara is the current commercial manager at Secreweb. He began this position in 2017 with his ongoing job functions being finance, operations, and sales within the telecommunications industry.

Secreweb reviews and comparisons

Secreweb is a telecommunications company providing BPO solutions with an average rating of five stars over the last year through Google and Facebook. 

While much information about Secreweb is currently unavailable, contacting the company will get you an almost immediate response to any unanswered questions.

Secreweb’s contact information

Secreweb’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 800 8360346.

Secreweb news, podcast & articles

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