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AnswerAide

4.0/5 • Glassdoor rating

Overview

We are a telephone answering service that provides the needs of service-based companies who needs assistance with managing call volume for new leads and customer service. Answer Aide values our customers and their clients.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

Dave Kimble, Founder & CEO

Year Founded

2017

Countries of fulfillment

-

Sectors

-

Contact information

8664273500

https://www.answeraide.com


About AnswerAide: Review and comparison

AnswerAide is the answer to the communication problems of businesses across the nation. When it comes to BPO, one of the business processes that benefit from being outsourced the most is communication. That’s where AnswerAide comes in. 

Through hard work and zealous dedication to their customers, they have earned a reputation for being one of the most effective call answering services in operation today.    

As reported by Forbes, at least 56% of business owners indicated that most customers contact their business via phone. This brand helps the business community by making it feasible for them to expand their operations and cover more ground without getting overwhelmed by high call volumes. 

AnswerAide Outsourcing

Small business owners don’t have time to take every single phone call that comes their way, but companies like AnswerAide do. They provide 27/7 coverage and make sure to keep an extra employee on call just in case.

This means that people can focus more on expanding their business and growing it into something spectacular without being bogged down by constant phone calls or needless confusion due to language difficulties. 

Customer service representatives are the same from day to day, so clients will be less likely to have to explain their issues multiple times. These features have made the company exceptionally popular in the business community. 

AnswerAide’s BPO services and pricings

AnwerAide provides its customers with a wide range of valuable BPO services. Here’s a snapshot of the services that they can provide. 

  • Telephone answering services
  • Virtual receptionist services
  • Virtual office assistants
  • Customer service outsourcing
  • Brand ambassador services
  • Switchboard services

AnswerAide’s pricing

While the variety of services that they offer is impressive, the real value is in their quality of service, which is unmatched. Their pricing ranges from #0/month, 1,00/month, and 10,000 a month for pay-as-you-go, corporate, and enterprise plans, respectively. 

How AnswerAide outshines its competition

AnswerAide outperforms the competition by delivering an uncompromising quality of service. Countless businesses have benefitted from working with them as they enjoy customer satisfaction coupled with significant cost savings.

Not every telephone answering service can deliver the same degree of quality for the price. By working with AnswerAide, businesses make an investment towards success by investing in customer success.

When customers call, they receive incredible service, efficiency, and courteousness. More importantly, they will find it easy to resolve simple matters and find answers to any questions they may have. They will accomplish this without having to bother clients or waste their time. 

Key executives

Dave Kimble (CEO)

CEO Dave Kimble built the company from the ground up and brought his management expertise to the table. When building this company, his extraordinary vision and direction helped build one of the most efficient and effective telephone answering services to date.

AnswerAide reviews and comparisons

When it comes to reviews, AnswerAide touts a whopping 4.9/5 stars on TrustPilot. Customers are impressed, particularly with their core service, telephone answering. They have built a reputation for always being prompt and professional, two qualities that go a long way in the telephone answering business.  

 

AnswerAide’s contact information

AnswerAide’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 8664273500.

References

https://www.glassdoor.com/Overview/Working-at-AnswerAide-EI_IE3260269.11,21.htm

AnswerAide news, podcast & articles

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AnswerAide videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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