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3rd Hand Support

0.0/5 • Glassdoor rating


3rd Hand Support company structure

We are a privately owned company owned by 3 Zimbabwean high school friends who ventured for university all over the world. The company is based in the United States and currently has all agents working virtually to provide the best flexibility in order to accommodate all clients in different times zones. The business was started after seeing the major shift in remote work and costs rising across the world especially in first world countries, and wanting to help lower costs by reducing cost of labor for businesses which inturn should lower cost of production and lower prices. We pride ourselves in customer focus approach only focusing on customers requirements and customers satisfaction the customer will always be our first priority.


726 East Park Ave, Mailbox# 240, 26554, Fairmont, West Virginia

Public or Private


Seats or staff




  • Consumer Services
  • Ecommerce
  • Educational Businesses
  • Entertainment
  • Hardware Tech/IT
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Non Profit
  • Payroll
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation


Year Founded


Countries of fulfillment
  • Zimbabwe
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Seat Leasing BPO
Contact information


3rd Hand Support news, podcast & articles

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3rd Hand Support videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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