View all outsourcing firms

Alphapage

5.0/5 • Glassdoor rating

Overview

Alphapage is a leading provider of strategic, inbound call management solutions for small to large companies who are looking for smarter, more efficient call management solutions that will strengthen customer connections, improve operational efficiencies and enhance bottom-line growth.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Graeme Bean, CEO

Year Founded

1989

Countries of fulfillment

-

Sectors

-

Contact information

(303) 698-1111

https://www.alphapage.com


About Alphapage: Review and comparison

Alphapage is an innovative answering service company headquartered in Denver, CO. Since 2012; the company has offered efficient and effective inbound call management solutions for multiple industries. Focusing on flexibility and customer service means training employees to handle everything from appointments to emergency dispatch services.

This experienced call handling provider offers phone answering, automated answering, call screening, and virtual receptionists. Accuracy and a reputation for responsiveness allow Alphapage to maintain a stellar standing within their industry.

Alphapage currently employs 11 to 50 people and has been named Best Answering Service Provider by the Association of TeleServices International (ATSI) for 14 years in a row. The company’s last reported revenue is $7 million, and its focus remains on enhancing clients’ experiences through consistent professionalism and reliability.

Alphapage Outsourcing

Alphapage specializes in inbound call management for many industries:

  • Medical & dental
  • Home health
  • Construction
  • E-commerce/order entry
  • Funeral and mortuary
  • Hospitality/seminar reservations
  • HVAC
  • Landscape services
  • Legal
  • Plumbing
  • Property management
  • Real estate
  • Veterinary

Alphapage provides extensive training to employees, ensuring that a custom, knowledgeable workforce is in place to assist customers 24/7/365. Agents possess enough detailed knowledge of company procedures to provide confident, competent customer service. Engaging Alphapage to handle answering services costs far less than bringing in a new employee to perform the same tasks.

Alphapage’s BPO services and pricings

Alphapage is a professional service organization delivering these solutions:

  • Email
  • Fax
  • Text Messages
  • Voicemail messages
  • Live operator callout
  • Warm transfer
  • Greeting box
  • Integrated Voice Response (IVR)
  • Follow-me number
  • Web pop
  • eResponse
  • eVoicelink
  • eOn-call scheduler

Alphapage’s pricing

Pricing varies depending on the specific project and unique needs of each customer. The company focuses on customer satisfaction through knowledge and transparency, and a free quote is available through Alphapage’s website. 

 

How Alphapage outshines its competition

The company understands the role innovative process improvements play in ongoing business expansion. Alphapage is always open and provides qualified service to customers. This organization can scale operations to create a perfect solution for any business size and utilizes current technologies to increase efficiency company-wide.

The Amtelco Infinity switch is the backbone of Alphapage’s operations. This device supports voice processing, data analysis, digital switching, and messaging. An uninterrupted power supply (UPS) provides constant backup for all company systems. A gas generator is onsite to prevent power outages, and 24-hour technical support is available.

Key executives

Graeme Bean (Owner/CEO)

Graeme sets strategy and vision and focuses on building culture, team building, capital allocation, and day-to-day oversight of operations.

Maria Iglesias (Operations Director)

Maria is an experienced Operations Director with a demonstrated history of working in the telecommunications industry. She is skilled in operations management, customer service, Voice over IP (VoIP), Customer Relationship Management (CRM), and customer satisfaction.

Alphapage reviews and comparisons

This answering service provider has an excellent reputation in the industry and provides its customers with exceptional results. We do not currently have any reviews for Alphapage. We suggest comparing the company to other inbound call management firms offering customers call center, electronic, and message delivery services.

Alphapage’s contact information

Alphapage’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (303) 698-1111.

References

https://www.glassdoor.com/Overview/Working-at-Alphapage-EI_IE1901580.11,20.htm

Alphapage news, podcast & articles

No news, podcast & articles available for this BPO

Alphapage videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.