$50 mil. - $100 mil.
Nabil Mahimwala, Chief Operations Officer
About Altius: Review and comparison
Altius Customer Services was founded in 2003 as the leading provider of IT and business process outsourcing services. The company’s headquarters are in India, but it also operates locations from the United States, Dubai, and Nagpur. Amdocs, Aquagreen Solutions, and Asian Heart Institute are on the firm’s client roster.
The company is the proud recipient of the World HRD Congress’s best employer brand award. Altius Customer Services views its employees as its most prized asset. The company’s clients span a variety of industries, including telecommunications, collections, and insurance.
The company operates under three different business units. Those units are digital services, IT services, and business processes. Falling under the digital services umbrella are things like content and website management. IT services entail enterprise and mobility solutions, while business processes focus on contact center operations.
Altius Customer Services help physical businesses turn up a digital presence and online companies build more comprehensive practices. The goal is to empower all of a business’s stakeholders. This includes employees, clients, and business partners.
Altius’s BPO services and pricings
Altius Customer Services offers the following range of services:
- Business processes: telesales, appointment setting, order taking, customer support, medical transcription, customer retention, collections, and tech support.
- IT services: knowledge bases, employee hub, productivity and customer applications, and development services.
- Digital services: web design, order processing, inventory and logistics, content and video, and web development.
The company offers additional services under each of its main business units. Some of these deal with emergency call lines and content catalogs or repositories.
Altius Customer Services’ pricing
Specific pricing for the company’s services is not spelled out on its website or within the service descriptions. However, companies interested in working with Altius Customer Services can fill out an online contact form. On the form, you can specify which services you’re interested in. Someone from the company will put together an individualized quote.
How Altius outshines its competition
Altius Customer Services has clearly worked with major players and businesses around the globe. It has nearly 20 years of experience with IT and business process outsourcing services. Furthermore, the firm has expertise in a variety of IT and BPO services so its employees are versatile enough to handle all types of clients.
Another advantage Altius Customer Services can offer is multiple locations. Clients that operate in more than one country or region will benefit from the company’s knowledge. In addition, major publications and news outlets like BBC News and CIO Review have featured the firm’s expertise.
Nabil Mahimwala (Sales Director)
Nabil has been a sales director at the company since 2003. He has a degree in commerce and law.
Altius reviews and comparisons
We recommend comparing Altius Customer Service to other customer support, digital content, and IT managed services providers. Average employee reviews on Glassdoor rate the company a 3.9 on a scale of 1 to 5. Employees appreciate the culture and their colleagues.
Altius’s contact information
Altius’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 91 22 6712 4000.