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SRG Asia Pacific Sdn. Bhd.

About

RG Asia Pacific Sdn Bhd is a pioneer BPO service provider in Malaysia associated with the Usaha Tegas Group, one of the leading, locally owned conglomerates in Malaysia and the region. The shareholders established the first publicly listed and one of the largest BPO service providers in Philippines with numerous global clients from North America, Europe and Asia Pacific while the Usaha Tegas Group, based in Kuala Lumpur, has extensive investments in diverse industries across the region. We also have affiliated delivery centers in Dalian and Manila. We are an MSC status company recognised as leading service provider within the Global Business Services cluster by MDEC.

What SRG Asia Pacific Sdn. Bhd. offers its clients

Voice (Inbound, Outbound), Non-Voice (Email, Web and Social Media), Data Management (Cleansing, Profiling, Segmentation), Business Data Analytics, Customer Sentiment /Lifecycle Analytics, and Mobility Solutions

How SRG Asia Pacific Sdn. Bhd. outshines the competition

We have great talent with multi-lingual capability (major Asean languages) supported by state of the art omni channel technology platform to serve local, regional and international clients.

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https://www.srgasia.com.my/

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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