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Contact Communications

3.5/5 • Glassdoor rating


For over 20 years, Contact Communications has been keeping businesses and busy professionals connected, seven days a week, 24 hours a day. With over 200,000 hours of experience and hundreds of satisfied customers, we are confident that our wide array of messaging, call center and virtual office services are the right fit for your business, large or small.

Communication technology has evolved dramatically since our business started, but what hasn’t changed is our dedication to high quality, personalized services. From reaching your pager in the remote reaches of the Adirondacks, to maintaining a round-the-clock live U.S. based contact center team, we can manage your calls and save you valuable time, assuring that your most important customers and contacts can always reach you.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Lee Parfitt, Owner

Year Founded


Countries of fulfillment




Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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