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OnProcess Technology India Pvt Ltd

3.6/5 • Glassdoor rating


OnProcess Technology is a business optimization specialist for the post-sale value chain- digitizing and streamlining service and supply chain processes. Rooted in analytics, they maintain the delicate balance between cost to serve, customer experience and growing services revenue for many of the world’s leading OEMs and service providers.

Starting as a reverse logistics company in 1998, OnProcess has made significant investments in technology platforms, analytics, and artificial intelligence capabilities in order to expand their value proposition to be inclusive of the outcome based end to end service value chain. The company is committed to, and continues to deliver new innovations driving continuous improvement for their clients. Through this digital transformation, OnProcess has brought real-time single platform visibility, predictive analytics, and decision tree automation- delivering highly targeted, and significantly improved business outcomes for their clients.



Public or Private


Seats or staff



$50 to $100 million (USD)





Matthew Judkins, Vice President, Operations

Year Founded


Countries of fulfillment




Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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