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4/5 • Glassdoor rating


CloudFactory is a global leader in combining people and technology to provide workforce solutions for machine learning and business process optimization. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of tasks a day for innovators including Microsoft, GoSpotCheck, Hummingbird Technologies, Ibotta, and Luminar.



Public or Private


Seats or staff



$25 to $50 million (USD)






Year Founded


Countries of fulfillment




Contact information

1 (888) 809-0229

About CloudFactory: Review and comparison

CloudFactory‌‌ ‌is‌ ‌a‌ ‌privately-owned‌ ‌company‌ ‌that‌ ‌provides‌ ‌outsourced‌ ‌technology‌ ‌services‌ ‌and‌ 
acts‌ ‌as‌ ‌an‌ ‌extension‌ ‌of‌ ‌your‌ ‌own‌ ‌company‌ ‌team.‌  
CloudFactory’s‌ ‌goal‌ ‌is‌ ‌to‌ ‌combine‌ ‌both‌ ‌human‌ ‌power‌ ‌and‌ ‌technology‌ ‌power‌ ‌to‌ ‌create‌ ‌solutions‌ 
for‌ ‌its‌ ‌clients.‌ ‌The‌ ‌company‌ ‌is‌ ‌a‌ ‌world‌ ‌leader‌ ‌in‌ ‌machine‌ ‌learning‌ ‌business‌ ‌process‌ 
optimization.‌ ‌It‌ ‌provides‌ ‌automation‌ ‌and‌ ‌artificial‌ ‌intelligence‌ ‌services‌ ‌to‌ ‌its‌ ‌clients‌ ‌to‌ ‌help‌ 
process‌ ‌their‌ ‌administrative‌ ‌tasks‌ ‌more‌ ‌efficiently.‌  
The‌ ‌company‌ ‌currently‌ ‌has‌ ‌an‌ ‌estimated‌ ‌‌1,000‌ ‌to‌ ‌5,000‌ ‌employees‌‌ ‌according‌ ‌to‌ ‌LinkedIn.‌ 
Employees‌ ‌are‌ ‌highly‌ ‌skilled‌ ‌and‌ ‌qualified‌ ‌to‌ ‌perform‌ ‌millions‌ ‌of‌ ‌technological‌ ‌tasks‌ ‌per‌ ‌day.‌ ‌The‌ 
company‌ ‌excels‌ ‌so‌ ‌much‌ ‌at‌ ‌what‌ ‌they‌ ‌do‌ ‌that‌ ‌it‌ ‌services‌ ‌companies‌ ‌as‌ ‌popular‌ ‌as‌ ‌Microsoft,‌ 
Ibotta,‌ ‌Luminar,‌ ‌Avitas,‌ ‌and‌ ‌more.‌  

CloudFactory Outsourcing

CloudFactory’s headquarters are in Reading, United Kingdom. This company has multiple office locations spanning across the globe. The company operates out of offices in Nepal, the United States, the United Kingdom, and Kenya. 

All of CloudFactory’s operations are cloud-based, so there’s no need to worry that your work is lost forever. The company’s successes have been recognized in multiple media outlets around the world, including TechCrunch, The Next Web, and even The Wall Street Journal.

CloudFactory’s BPO services and pricings

CloudFactory offers a wide variety of technology-based services to its clients all around the world. Some of those specific services include: 

  • Data management
  • Data entry
  • Data annotation
  • Artificial intelligence
  • Machine learning
  • Workflow management
  • Workforce management
  • Content moderation
  • Natural language processing
  • Content enrichment
  • Crowdsourcing
  • Image annotation
  • Image labeling
  • Video labeling
  • Cloud labor

CloudFactory pricing

CloudFactory offers a convenient pricing model that helps your company save money without cutting corners. The company charges by the hour, but there’s no long-term contract required to begin receiving services. You can cancel your subscription within the first 30 days without hesitation. After the 30 days, you’ll need to give just a 60-day notice before canceling.

Even though the website doesn’t list specific prices, you can request a quote to get in touch with a representative to further discuss service prices. 

How CloudFactory outshines its competition

CloudFactory uses modern technology to create an environment for its clients where the sky’s the limit (no pun intended). The company’s multiple global locations speak to its willingness to accommodate its customers. It offers 24/7 support from its multiple office locations. 

Multiple office locations across the globe mean that many employees are bilingual, which expands the client pool even further. In even more testament to the company’s success, it has an average annual revenue of around $25 to $50 million. 

The company even offers a 30-day cancellation period if you aren’t satisfied with your services. 

Key executives

Mark Sears (Founder and CEO) 

Mark Sears founded CloudFactory in 2010 and has been the company’s CEO since. He has nearly two decades’ worth of experience as a CEO for different technology companies. He graduated from the University of Alberta in 1999 with a degree in computer science. 

CloudFactory reviews and comparisons

CloudFactory works hard to provide its clients with high-quality tech and data management solutions. According to Glassdoor, an overwhelming majority of employees are happy with their job and approve of the CEO. 

CloudFactory’s contact information

CloudFactory’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 (888) 809-0229.


CloudFactory news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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