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Eckoh provides customer engagement, contact centre and secure payment solutions. Leading organisations across all sectors exceed their customer experience goals through our self-service and voice channel technologies. They not only improve customer experience, but increase contact centre efficiency and reduce operational costs.

At the point of the customer journey that needs a payment transaction, data security is everything. As a PCI DSS Level One Accredited Service Provider since 2010, we ensure organisations reduce their risk of fraud by securing sensitive data within contact centre and IT environments.



Public or Private


Seats or staff



$10 to $25 million (USD)




Domain Authority


Site traffic


OA ranking


Glassdoor rating


CrunchBase ranking




Nik Philpot, CEO

Year Founded


Countries of fulfillment




Contact information

01442 458 300

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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