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3.0/5 • Glassdoor rating


International Airline Service or IAS are air travel service providers for industries like oil & gas, shipping and alternative energy. The transportation of the crew to and from different locations are taken care by IAS. The company was incepted in the year 1994 by KLM airlines mainly with the objective of shipping the marine and offshore crew.

Initially started as a subsidiary of KLM, it gradually expanded its operations and spreaded its wings to many countries and today IAS caters to 11 airlines in total.

The concept of IAS hovers around the creation of a comfortable pricing structure conducive for offshore industry travelers. Reservation centers are located at multiple locations and are equipped to provide 24/7 services. Specialized staff are employed and specifically trained to handle service requirements of all kinds.

The company has also invested heavily in developing technological solutions to meet unique requirements. Attention has also been given to other intricacies like voyage database access, getting fares, refunds and statements are also taken care.

IAS offer ticketing and pricing to travel agents all over the world catering mainly to the marine, offshore and alternative energy installations.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Matthew Ong, Managing Director/Owner

Year Founded


Countries of fulfillment




Contact information


About IAS: Review and comparison

International Airline Services help companies in the energy and shipping industries with arranging global travel. This assistance includes organizations in the traditional fossil fuel industries and the alternative or green energy sector. International Airline Services was established in 1994 with headquarters in London, England.

The organization has between 200 and 500 staff members. International Airline Services works with companies in 95 countries. The company has a multilingual staff that is available 24/7 for exceptional customer support. Besides its London headquarters, International Airline Services have offices in Manila, Philippines, and Houston, Texas in the United States. 

IAS Outsourcing

International Airline Services grew out of KLM Royal Dutch Airlines. The company began offering services to the marine and offshore workers, capitalizing on forecasted service needs for this economic sector. As of 1998, International Airline Services established its three offices in London, the Philippines, and the United States. 

The company focuses on forming new partnerships and celebrated its 25th anniversary in 2019. Over the years, International Airline Services has brought on partners such as Delta Airlines, Aeromexico, and Czech Airlines. The organization strives to ensure offshore workers and staff in the energy and shipping industries can get home safely. 

IAS’s BPO services and pricings

The company’s services focus on being a strategic and operational partner with travel management organizations and airlines. Here are some of the services International Airline Services provides:

  • 24/7 ticketing, reservations, and support desk
  • Group reservation fulfillment
  • Back office fulfillment, including refunds and rescheduling
  • Filing of airline fares
  • Research and reviews of industry pricing
  • Account management, international sales, marketing, and business development

The company maintains separate toll-free lines and help desk lines for clients in the United States and Canada, other countries in North and South America, Asia and the Middle East, and Europe and Africa.

International Airline Services’ pricing

Specifics about pricing are not listed on the company’s website. However, clients can reasonably expect pricing to vary according to the following:

  • Number of travelers
  • Originating location and destinations
  • Airline
  • Dates of travel
  • Current supply and demand
  • Date of booking

Contact International Airline Services on their website for a quote. 

How IAS outshines its competition

International Airline Services is the industry leader, having foreseen the need for offshore and marine workers to arrange global travel. The company partners with some of the biggest names in the airline industry. 

Clients who use International Airline Services will gain the expertise of a company with decades of global travel management experience. International Airline Services also has knowledge of travel arrangements and conditions in various regions of the globe. 

Key executives

Matthew Ong (Managing Director and Owner)

Matthew Ong is the managing director and owner of International Airline Services. He has served in this position since 2016. Ong is fluent in English, Chinese, and Malay.

IAS reviews and comparisons

Clients’ online testimonials state how the company is always willing to assist, even with last-minute travel arrangements. Clients also feel International Airline Services takes the time to understand their needs. 

IAS’s contact information

IAS’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call .


IAS news, podcast & articles

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