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Eficasia Contact Center

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About

Eficia, founded in 2005, has 1,500 contact center positions focused on offering high-quality services for interaction with its customers through voice and data.

Through efficient processes, human quality and experience, we achieve success in each interaction with what is most important to you, your client.

Eficia has the most advanced technology and experience to manage complex, local or regional operations.

Headquarters

-

Public or Private

Private

Seats or staff

1,001-5,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

7

Site traffic

1,764

OA ranking

-

Glassdoor rating

3.4

CrunchBase ranking

-

Details

Executive

Alejandro Canasi, Director General

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

55-5322-0450

https://www.eficasia.com

Social media

About Eficasia Contact Center: Review and comparison

Eficasia  Contact Center is a team of professionals passionate about providing first-class customer service solutions. Eficasia Contact Center services help businesses keep their customers satisfied by responding to their inquiries and complaints promptly and efficiently.

Since 2005 Eficasia Contact Center has been dedicated to offering the most innovative contact center solutions and services. The services include Inbound customer service, Outbound customer service, Technical support, Telemarketing, and Lead Generation services.

Today the company has more than 3000 workstations, 3500 collaborators, and four contact centers.

Eficasia Contact Center has a long list of satisfied clients that recommend their services. The company’s revenue continues to grow through continuous growth and development, with its current standing around $9 million.

Eficasia Contact Center Outsourcing

Eficasia Contact Center is an Argentine company with more than ten years of experience in the outsourcing industry. The company offers numerous services, including inbound customer service, outbound customer service, technical support, telemarketing, and lead generation.

As a business processing outsourcing (BPO) provider, Eficasia offers services like a help desk, back office, operational hosting, telepresence, and quality monitoring.

Beyond Argentina, the company also extends its services to countries like Mexico, Colombia, Puerto-Rico, and Brazil. Eficasia aims to provide its clients with the best customer service possible through its innovative solutions and services.

Eficasia Contact Center’s BPO services and pricings

Eficasia’s BPO services are some of the most comprehensive in the industry. The company offers various services that are customizable to each client’s needs. The services can serve companies in retail, e-commerce, banking and finance, telecommunications, manufacturing, and more.

Here are some of the essential services the company offers:

  • Telephone service: Eficasia can provide your company with a dedicated telephone line for customer service. The company will also provide a team of customer service representatives to answer calls and address customer inquiries.
  • Technology and electronics:  Eficasia can provide your company with the latest technology and equipment for its contact center. This includes workstations, VoIP phone systems, and more.
  • Business process outsourcing includes back-office support, quality assurance, and operational hosting.

The company can customize its services and pricing depending on the client’s needs. The prices are competitive and can be negotiable depending on the project’s scope.

Eficasia Contact Center pricing

Pricing for Eficasia’s services is customized to each client’s needs. The company offers various services tailored to the client’s budget and requirements.

Eficasia’s pricing model is transparent and flexible. The company is willing to negotiate prices depending on the project’s scope.

How Eficasia Contact Center outshines its competition

Eficasia is a leading provider of contact center solutions and services. The company has more than ten years of experience in the industry. To ensure customer satisfaction and quality service, Eficasia:

  • Employs a team of passionate customer service representatives
  • Offers various services customizable to each client’s needs
  • Utilizes the latest technology and equipment
  • Eficasia is dedicated to offering the best customer service experience possible.

To learn more about Eficasia Contact Center and its services, visit the company’s website or contact a representative today.

Key executives

Jorge Raigoza Rodríguez

Link Operations Director

Jorge Raigoza Rodríguez is the Link Operations Director of Eficasia. In this role, he is responsible for the company’s operational linking. He has more than ten years of experience in the customer service industry.

Eficasia Contact Center reviews and comparisons

Eficasia stands out among its competitors for its dedication to customer service and its flexible pricing model. The company is transparent with its prices and willing to negotiate depending on the project’s scope.

Eficasia Contact Center’s contact information

Eficasia Contact Center’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 55-5322-0450.

Eficasia Contact Center news, podcast & articles

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Eficasia Contact Center videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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