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Clear Harbor

3.5/5 • Glassdoor rating


Clear Harbor developed strategy and brand mirroring to solve the problems of outsourcing that span all shores of delivery. Through strategy and brand mirroring, Clear Harbor works to create a precise, clear reflection of a company’s business strategies and brand identity that lets our customer care agents and associates plan, think and perform like client stakeholders across all programs, levels and work types. Strategy and brand mirroring is much more than outsourcing.



Public or Private


Seats or staff



$25 mil. - $50 mil.





Brian Lambert, Chief Executive Officer

Year Founded


Countries of fulfillment




Contact information


About Clear Harbor: Review and comparison

Clear Harbor is a customer care and Business Process Outsourcing (BPO) services provider headquartered in Alpharetta, Georgia. The company has offered unique and cost-effective outsourcing and offshoring consulting services to its customers in multiple industries since 2004.

The company specializes in customer care and outsourcing consulting, working with clients to create strategies for better marketing and brand matching. Because of a close collaboration with each client, the company promises a brand mirror approach to their services. Clear Harbor deploys this tactic for direct and indirect customer care.   

Founded in 2004, Clear Harbor is a private company that employs between 1001 and 5000 individuals. With a focus on minimizing client risk and revitalizing back-office support, the company works with clients of all sizes to create a strategy that fits seamlessly into a brand’s existing profile. 

Clear Harbor Outsourcing

Clear Harbor strives to change the way that clients view outsourcing. By offering precision services that reflect a brand’s tone, voice, vision, and strategy, the company can provide clients with more effective and efficient marketing tools to naturally reshape the customer experience. 

Clear Harbor is built on basic values, including honesty, action, respect, balance, opportunity, and responsibility. Not only do these values dictate how the company does business, but they impact how the company gets involved in public life through philanthropic organizations focused on children, community, and volunteerism.

Clear Harbor’s BPO services and pricings

Clear Harbor offers unique brand mirroring and strategy services that help clients create more meaningful experiences for every customer. These strategy and brand mirroring services include assistance in the following

  • Customer care
  • Employee training
  • Back office support
  • Third-party inquiries
  • Brand management  

Clear Harbor provides clients with services that meet the highest expectations and are designed to succeed in today’s fast-past business world. 

Clear Harbor’s pricing

Clear Harbor offers a variety of pricing plans for different brand and strategy services. Depending on a client’s need, the prices of each package will vary. The group takes pride in offering clients a lower total cost of brand ownership

How Clear Harbor outshines its competition

Clear Harbor excels at providing clients with unique services that blend seamlessly with a client’s established tone and vision for products. There are many ways that Clear Harbor outshines and outperform its competition. A few of those include

  • Offering clients a brand reflection-based means of customer care, blending with the client’s established voice;
  • Creating an extension of the client’s existing programs and business model and working with clients instead of against the grain;
  • Allowing clients to distance their company and brand from traditional, inefficient outsourcing methods;
  • Operating with a level of integrity based on traditional values that dictate how Clear Harbor treats every client and business opportunity.

Clear Harbor outperforms its competition by offering a superior service experience.   

Key executives

  • Gary Wood (CEO)

Gary Wood has over 30 years of business experience, particularly experience within the technology industry. He’s also a specialist in finance, insurance, and consumer electronics. 

Clear Harbor reviews and comparisons

Clear Harbor is a customer care and BPO services provider in Alpharetta, Georgia. The company has no current reviews, but it actively competes with other outsourcing consultant groups in the area. 

Clear Harbor’s contact information

Clear Harbor’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 678.566.3120.

Clear Harbor news, podcast & articles

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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