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Callhounds Global

About

A Callhounds Global BPO Corporation is a leading BPO and Call Center Solutions provider in North America, Europe, Asia and Australia. Callhounds Global was founded by a group of Millenials with a collective 20+ years of BPO experience.

Callhounds Global provides high-end solutions to companies that needs to outsource their business processes.

Headquarters

-

Public or Private

Partnership

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

40,474,248

Domain Authority

3

Site traffic

-

OA ranking

-

Glassdoor rating

5

CrunchBase ranking

-

Details

Executive

Harold Bautista, Chief Executive Officer

Year Founded

2020

Countries of Fulfillment

-

Sectors

-

Contact information

1-888-404-8360

https://www.callhounds.com/

Social media

About Callhounds Global: Review and comparison

Callhounds Global is a Business Process Outsourcing (BPO) with headquarters in Pasig, Philippines. They have offices located in other major cities, such as Manila and Cebu. Harold Bautista founded the company in 2020, but the employees collectively have more than 20 years of BPO experience.

Since they’re a new company, there isn’t specific data about their revenue. They employ over 200 people, though, so it’s not hard to estimate that they’re doing good business. The employees handle customer service around the world, 365 days a year.

Callhounds Global Outsourcing

Soon after its launch, the Los Angeles Tribune published an article about the company. Since then, Callhounds Global has acquired more than 60 accounts, primarily based in North America. Other clients are in Asia, Australia, and Europe. 

Even though you’re outsourcing part of your business, you’re able to check in anytime. The company gives you digital access to their services whenever you need them.

Callhounds Global’s BPO services and pricings

Callhounds Global offers BPO services such as:

  • Customer Support
  • Technical Support
  • Staff Leasing
  • Virtual Assistants and Receptionists
  • Back Office
  • Content Moderation
  • Telemarketing Outsourcing
  • Cold Calling and Lead Generation

Whether you’re looking for inbound, outbound, or back-office services, Callhounds Global will handle it all. They have experience working with businesses of any size, from small independent companies to large corporations.

Callhounds Global’s pricing

Packages for Virtual Receptionists, Tech Support, Staff Leasing, and more start at just $7. Due to their global reach and variety of business packages, you need to contact the company for a quote. You’re able to customize exactly what you need when you speak with customer service

How Callhounds Global outshines its competition

A group of Millennials founded Callhounds Global, so they know what the current business world needs. They offer outstanding services like:

  • Accent training so your customers easily understand the assistants;
  • Affordable packages you can customize for your business needs;
  • Modern infrastructure so there’s no downtime online or through the phone lines;
  • Quality assurance monitoring to keep up with what clients are hearing;
  • 24-hour service so your clients will also reach someone.

Key executives

Harold Bautista (CEO)

Harold Bautista is the founder and CEO of Callhounds Global. Bautista personally oversees the company’s performance and client satisfaction. After years of BPO experience, Bautista wanted to start a high-end call center.

Riza Francisco (Operations Manager)

Riza Francisco has served as the Operations Manager of Callhounds Global since December 2020. Before that, Francisco had extensive experience supervising call center employees at Teleperformance and Alorica.

Callhounds Global reviews and comparisons

Though it’s a relatively new company, Facebook reviews for Callhounds Global rate it as five stars. Posted reviews cover both their customer service as well as the work environment. 

Clients have praised Callhounds Global as offering an elite service. Everyone who handles calls is professional and courteous.

Employees value the quality of training they receive before starting work. The environment is fun, and the company shares an inspirational message every day. Managers ensure all employees have a great work ethic.

Callhounds Global’s contact information

Callhounds Global’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-888-404-8360.

References

https://www.glassdoor.com/Overview/Working-at-Callhounds-Global-EI_IE4267486.11,28.htm

 

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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