Overview
Headquarters
2F CDC Millennium Tower, Sapphire Road, Ortigas Center, 1600, Pasig City, NCR
Public or Private
private
Seats or staff
50-99
Revenue
$5 mil. - $10 mil.
Industries
Details
Executive
Harold Bautista, Chief Executive Officer
Year Founded
08/10/2020
Countries of fulfillment
Sectors
About Callhounds: Review and comparison
Callhounds Global is a Business Process Outsourcing (BPO) with headquarters in Pasig, Philippines. They have offices located in other major cities, such as Manila and Cebu. Harold Bautista founded the company in 2020, but the employees collectively have more than 20 years of BPO experience.
Since they’re a new company, there isn’t specific data about their revenue. They employ over 2,000 people, though, so it’s not hard to estimate that they’re doing good business. The employees handle customer service around the world, 365 days a year.
Callhounds Outsourcing
Soon after its launch, the Los Angeles Tribune published an article about the company. Since then, Callhounds Global has acquired more than 60 accounts, primarily based in North America. Other clients are in Asia, Australia, and Europe.
Even though you’re outsourcing part of your business, you’re able to check in anytime. The company gives you digital access to their services whenever you need them.
Callhounds’s BPO services and pricings
Callhounds Global offers BPO services such as:
- Customer Support
- Technical Support
- Staff Leasing
- Virtual Assistants and Receptionists
- Back Office
- Content Moderation
- Telemarketing Outsourcing
- Cold Calling and Lead Generation
Whether you’re looking for inbound, outbound, or back-office services, Callhounds Global will handle it all. They have experience working with businesses of any size, from small independent companies to large corporations.
Callhounds Global’s pricing
Packages for Virtual Receptionists, Tech Support, Staff Leasing, and more start at just $7. Due to their global reach and variety of business packages, you need to contact the company for a quote. You’re able to customize exactly what you need when you speak with customer service
How Callhounds outshines its competition
A group of Millennials founded Callhounds Global, so they know what the current business world needs. They offer outstanding services like:
- Accent training so your customers easily understand the assistants;
- Affordable packages you can customize for your business needs;
- Modern infrastructure so there’s no downtime online or through the phone lines;
- Quality assurance monitoring to keep up with what clients are hearing;
- 24-hour service so your clients will also reach someone.
Key executives
Harold Bautista (CEO)
Harold Bautista is the founder and CEO of Callhounds Global. Bautista personally oversees the company’s performance and client satisfaction. After years of BPO experience, Bautista wanted to start a high-end call center.
Callhounds reviews and comparisons
Though it’s a relatively new company, Facebook reviews for Callhounds Global rate it as five stars. Posted reviews cover both their customer service as well as the work environment.
Clients have praised Callhounds Global as offering an elite service. Everyone who handles calls is professional and courteous.
Employees value the quality of training they receive before starting work. The environment is fun, and the company shares an inspirational message every day. Managers ensure all employees have a great work ethic.
Callhounds’s contact information
Callhounds’s main headquarters is located in:
2F CDC Millennium Tower, Sapphire Road, Ortigas Center, 1600, Pasig City, NCR Further, you may virtually reach out the company through the following contact information:
Website https://www.callhounds.com
In addition, you may email them at [email protected] or call 1-888-404-8360.
References
https://www.glassdoor.com/Overview/Working-at-Callhounds-Global-EI_IE4267486.11,28.htm
Independent
