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Azpired

About

AZPIRED IS A WORLD-CLASS OUTSOURCING SERVICE CENTER WITH A NUMBER OF LOCATIONS IN THE PHILIPPINES, THREE OFFICES IN CEBU AND CAGAYAN DE ORO CITY.

Our main priority is to provide cost-efficient services to multiple market sectors in the United States, Canada and Australia. We use the latest and most advanced technology to ensure that we are able to offer our clients the expertise and industry knowledge and come up with the latest business solutions, helping them obtain the highest return on investment possible.

We at AZPIRED specialize in Inbound Customer Service, Technical Support, Accounting Services and more. To ensure the highest quality, we have been certified PCI compliant by the PCI Security Standards Council and ISO 27001:2013 by QAS International.

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About Azpired: Review and comparison

AZPIRED was founded in 2006 and has provided operational excellence ever since.

The firm currently employs between 1,000 and 5,000 people and has clients in the retail, financial, healthcare, communications, travel, and utilities sectors.

AZPIRED specializes in Inbound Customer Service, Technical Support, and Accounting Services. To ensure each customer receives the highest quality of service, the PCI Security Standards Council certified this company as PCI compliant.

The main priority at this company is to provide cost-effective services throughout the United States, Canada, and Australia by utilizing the latest and most advanced technology. This assures customers will receive current industry knowledge and skilled proficiency in the most up-to-date business solutions.

Clients can be sure this BPO firm will help them obtain the highest return on investment possible.

Azpired Outsourcing

AZPIRED outsources to the Philippines through its three locations in Cebu and Cagayan De Oro City. It serves as a trendsetter in Business Process Outsourcing (BPO), Call Center Operations, and Process Improvement. 

This company believes in training its employees to best represent their clients. They have a four-step training program that covers basic operations, real-time practice, professional development, and grammar and accent finetuning.

Azpired’s BPO services and pricings

AZPIRED offers a word-class outsourcing center that provides many functions, including:

  • Orders and Credit Card Processing
  • Shipping
  • Refunds and Disputes
  • Return Merchandise Authorization (RMA) Support 
  • Product Information
  • Member Acquisition/Retention
  • Back Office Support
  • Account Collections
  • Appointment and Turn On/Turn Off Scheduling

The company also offers inbound and outbound solutions and quality control featuring automated workflows and embedded analytics. It designs Information Technology infrastructures for many of its clients and includes numerous security measures inside each build.

The team at AZPIRED excels at customer service and is a leader in building call center infrastructure.

AZPIRED’s pricing

Pricing depends on each unique client’s needs. However, AZPIRED assures its customers that it provides the most reliable and secure technology at unrivaled rates.

How Azpired outshines its competition

The company says its consistent and reliable business solutions ease the lives of its clients. In turn, clients gain a competitive advantage in the marketplace and receive strong rates of ROI. 

According to its website, AZPIRED focuses its core values on the following:

  • Honesty
  • Integrity
  • Teamwork
  • Honor/Hard Work
  • Approachable
  • Results-driven

In addition, it has been certified PCI Compliant by the PCI Security Standards Council.

Key executives

Almira Absin (President & CEO)

Almira helped found the company in 2006 and has served as CEO since May 2009. She was a key decision-maker in moving the company from the United States to the Philippines.

Christine Janelle Kho (Vice President of Operations & Client Relations)

Christine oversees the entire operational activities of the company, ensuring it develops and implements efficient operations and cost-effective systems to meet its current and future needs.

Azpired reviews and comparisons

AZPIRED is a modern BPO solutions provider now based in the Philippines. While we do not have any reviews for the company at this time, we suggest assessing it alongside other BPO providers in the Philippines, as well as those in the United Kingdom and South Africa.

Azpired’s contact information

Azpired’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 (805) 708 5656.

References

https://www.glassdoor.com/Overview/Working-at-AZPIRED-EI_IE1965139.11,18.htm

https://www.crunchbase.com/organization/azpired

Azpired videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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