BPO Centers

BPO Centers is a private company that offers nearshore outsourcing services to businesses. It has its headquarters in North Hollywood, California, with more facilities based in four different cities in Mexico. It was founded on January 1, 2017. 

The company provides high-quality customer service, back-office support, and data entry services. The team has extensive experience in various industries, allowing them to help companies of all sizes.

BPO Centers has a revenue record of more than $10 million, with 500 employees and customers across Mexico. The company has a strong training team, which is constantly updated to ensure that the services are of the highest quality. 

The company’s outsourcing services are tailored to meet the needs of different types of companies. It works within its mission to create immense jobs and a better life for individuals in Mexico.

BPO centers team is focused on creating a deep relationship with the customer, understanding their needs, and delivering services promptly.

With its strong team and experience, BPO Centers offers a wide range of services at competitive prices. Here are the different services offered by BPO Centers:

• Customer Support – The services include email, live chat, and voice support.
• Inbound/Outbound sales – The services include lead generation and live transfer, contact list building and maintenance, email and social media campaigns, and customizable sales solutions.
• Back office support – The services include virtual assistant and document indexing and archiving.
• Specialty services – The services include photo retouching, graphic design, and social media management.
• CX Consultation
• Crypto customer service
• Blockchain customer service
• Business process outsourcing

Depending on the business requirements, the company can also offer customizable services and pricing.

BPO Centers pricing

The services provided by BPO Centers have different pricing options that fit a customer’s individual needs. It also offers a range of packages that include different features and services depending on the size and scope of the project. Customers can choose from monthly, quarterly, or yearly plans.

BPO Centers promises 100% customer satisfaction, 92% first-time resolutions, and 90% calls answered within 20 seconds, making it a reliable option for businesses that value quality services.

Here are some of the key assets that help BPO Centers outshine its competition:

• Highly skilled and experienced staff equipped with the latest technology.
• Availability in multiple time zones, allowing for faster resolutions.
• Strong social media presence on platforms such as LinkedIn, Twitter, and Facebook.

If you don’t want to break the bank for outsourcing and want superior customer service, then BPO Centers is the ultimate choice.

• Darren Mitchell (Chief Marketing Officer)
  Darren Mitchell has been the Chief Marketing Officer at BPO Centers since September 2017. She has extensive experience in customer service, marketing strategy, and digital transformation initiatives.
  

• Brandon Souza (Director of Client Services)
  Brandon Souza has been the director of client services since August 2021. He is an experienced professional in the customer service field and brings valuable insights to the organization. 

BPO Centers is a strong contender in the customer service outsourcing industry. It has a consistent track record of providing superior services at competitive prices. The company has an overall Glassdoor rating of 5.0, a site traffic rating of 696, a domain authority of 8, and a CrunchBase rating of 390,653.

BPO Centers’s main headquarters is located in:

10999 Riverside Dr, #206, 91602, North Hollywood, California

Further, you may virtually reach out the company through the following contact information:

Website https://www.bpocenters.com

LinkedIn http://www.linkedin.com/company/bpo-centers

Facebook https://facebook.com/bpocentersusa

In addition, you may email them at [email protected] or call 818-821-3268.