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CX247

About

CX247 provides outsourced multi-channel 24/7 customer support. Sit back and watch your business grow. CX247 specialised on data and result driven outsourcing services for live chat, telephone answering, marketplace listings, social media, emails, inbox and admin support. In a 24/7 World, be a 24/7 Company

Headquarters

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Public or Private

Private

Seats or staff

11-50

Revenue

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Industries

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Highlights

Alexa ranking

125,921,199

Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

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Year Founded

2019

Countries of Fulfillment

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Sectors

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Contact information
Social media

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About CX247: Review and comparison

CX247 is a Business Process Outsourcing (BPO) solution provider that offers multi-channel outsourced customer support 24 hours a day, seven days a week. This company specializes in data-driven, results-oriented outsourcing services for telephone answering, live chat, social media, marketplace listings, email support, inbox support, and administrative support.

CX247 uses its decade of experience spanning numerous sectors and an extensive marketing background to work with company stakeholders and key decision makers in designing cost-effective, productivity-boosting solution packages that allow its client companies to focus on their core competencies, whether it’s finding the right people or as a means to overcome unprecedented demand.

CX247 Outsourcing

CX247 helps its client companies move toward a common goal: customers who leave the shopping experience happy and eager to return. 

Some companies cannot afford the expense of peak demand and holiday staffing. Others experience unexpected demand that they cannot meet in a timely manner. Many face issues with attracting and retaining top-quality talent. CX247 helps its client companies bypass these issues with simple, cost-effective solutions.

CX247’s mission is to offer a holistic customer experience solution. This BPO service provider offers a wide array of services including reporting, customer service, reputation management, and out-of-hours support, combining these essential services into a single offering.

CX247’s BPO services and pricings

CX247 offers the following services to aid its client companies in meeting their needs and goals:

  • Live Chat Outsourcing
  • Telephone Answering
  • Administrative Support
  • Back Office Support
  • Marketplace Listing Support
  • Conversion Rate Optimization
  • Social Media Support

CX247’s pricing

CX247 creates customized solution packages that are carefully tailored to meet the specific needs of each particular client company. Because of the individualized nature of these service packages, no two are identical. Pricing varies accordingly.

Contact CX247 for a consultation, quote, or a free demo.

How CX247 outshines its competition

CX247 stands out among its BPO service provider peers due to its proven track record of improved business outcomes for its clients. This BPO company aims to help its clients deliver more website visitors and leads, regardless of the medium that leads them to the client.

CX247 aids its clients by identifying, evaluating, reaching, and surpassing the key performance indicators necessary to ensure that business processes are effective. Since bedtime browsing has led to a surge in night-time spending, this company is able to provide off-hour customer service that is essential for its client’s business growth.

Key executives

Usman Bagas, Co-Founder

Usman Bagas co-founded CX247 in 2013. He received his Bachelor of Engineering Degree in Information Technology from Gujarat University, India, in 2008 and his CISCO CCNA in Information Technology from Blackburn College, Lancashire, in 2010. 

Bagas specializes in Ecommerce, Online Advertising, Graphic Design, SEO, PPC, Link Building, Analytics, eBay, Amazon, and Keyword Research.

CX247 reviews and comparisons

Clients praise CX247 for the professionalism of its call center staff and the efficiency and cost-effectiveness of its call center solutions.

CX247’s contact information

CX247’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 01274 507525.

CX247 news, podcast & articles

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CX247 videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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