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Opsify

About

OPSIFY is a US-based contact center and business solutions provider specializing in global, multi-channel, multi-lingual customer experience and back office management. Our company offers complete customer lifecycle management and human-in-the-loop machine learning solutions to help clients achieve their business objectives. Comprised of industry-centric executives, OPSIFY is a premier firm focused on developing trusted advisor relationships through the delivery of compelling and innovative solutions. With locations in the Philippines, LATAM, US and through a global WAH solution, OPSIFY is big enough to accomodate your needs and small enough that it isn’t just about your seat count. We are your partner for success.

 

What Opsify offers its clients

• A culture of quality practices and principals, root cause data analytics and continuous improvement that provides the solid foundation enabling effective, efficient and repeatable performance regardless of location.
• Executive experience at Fortune 500 Brand leaders, as well as leading global BPO organizations, allows us to understand your perspective and formulate win/win solutions.
• Entrepreneurial business expertise and experience from startup to high growth to transition and turnaround that enables us to work with you as a trusted advisor, not just a supplier. We have been there and can help you navigate these business cycles.

How Opsify outshines the competition

As a Boutique provider we are large enough to accomodate your global needs yet small enough that you won't get lost. We specifically target companies in need of a solid operational foundation for growth, turnaround or transition.

Opsify company structure

We are a Boutique BPO founded by Executives/Entrepreneurs with experience leading large global Fortune 500 Brand organizations, as well as leading Global BPOs. We have created OPSIFY to be the supplier we always wanted.

Sample highlight service offering of Opsify

OPSIFY offers transparent all-inclusive pricing which includes Quality Assurance, Work Force Management, and our 3P and 5 Why analytics. Simple, transparent and no surprises!

Headquarters

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Public or Private

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Revenue

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Industries
  • Ecommerce
  • Education
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Others
  • Retail
  • Telecoms
  • Travel

Highlights

Alexa ranking

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Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

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Year Founded

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Countries of Fulfillment

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Sectors
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
Contact information
Social media

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About Opsify: Review and comparison

Opsify is a contact center and business solution provider. This outsourcing firm is US-based and has headquarters in Kansas City and offices in Colombia and the Philippines.

Since its establishment in 2014, the firm has provided analytical and operational expertise to its clients to help them upscale. The company’s current company size is 501-1,000 employees.

Opsify Outsourcing

Opsify is a business support services company. The firm specializes in global customer service and back-office management. The company provides both customer contact and cloud-based technology solutions their clients need to achieve their business objectives.

The firm also provides business solutions by gathering facts about clients’ business and analyzing them. The company comprises executives with excellent industry experience and knowledge of organizational life cycles. The firm’s consistent expansion has contributed to the economy in Kansas City and its other locations.

Opsify’s BPO services and pricings

Opsify provides business process services that help clients increase work output. Business process services include:

Customer Operations

  • Growth
  • Care 
  • Technical support

Marketing operations

  • Content writing
  • Blogging
  • SEO/PPC
  • Web imagery

Finance and Administration Operations

  • Financial planning and analysis 
  • Payroll 
  • Management accounting

The firm also provides technology solutions that improve business operations and customer experience. Technology services include:

  • Opsify CX insights
  • Business Analytics
  • Opsify Communities
  • WorkSpace Communications

Other services include Data and Order Processing, Customer Care and Support, Cloud-based Services, Multi-channel Sales, Lead Generation, Programming, Transcription, Recruitment and Staffing,  Quality Assurance, Marketing Strategy and Execution, and Reporting and Analysis.

Opsify’s pricing

The company’s pricing will depend on their clients’ business process service, technology service, and other specialized solutions. Opsify has a transparent pricing system where clients can subscribe to packages based on their current business budget.

Generally, the firm offers affordable services, and their clients save a considerable percentage of their budget.

How Opsify outshines its competition

Opsify has excellent problem-solving skills. The firm makes use of innovative technology systems to analyze the shortcomings of their client’s business. They use digital tools to find the root cause of business issues and provide fail-proof solutions moving forward. 

The firm’s problem-solving skills have made them a go-to organization for entrepreneurs, small and medium-scale business owners, and executives

 Opsify has a lot of business development experience. As a result, they are quick to understand the goals and pain points of their clients. 

They leverage data analytics tools to get insights on the decision to make when driving business growth and customer satisfaction. The firm provides professional assistance to startups and helps them get results.

Key executives

Bryan DiGiorgio (Founder & Chief Executive Officer)

Bryan DiGiorgio is the founder of Opsify. He has outsourcing, CRM, strategy, account management, business process improvement, customer satisfaction, and other essential business skills. Bryan also has an educational background in finance, economics, and management.

Opsify reviews and comparisons

Opsify is a top-tier business solutions provider in the USA. Although we have no current reviews from clients, the firm is a business solutions provider that provides complete business process solutions. You can also compare them with other US-based contact centers and business solutions providers.

Opsify’s contact information

Opsify’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 913 294 7599.

References

https://www.glassdoor.com/Overview/Working-at-OPSIFY-EI_IE1283681.11,17.htm

https://www.crunchbase.com/organization/opsify-2

Opsify videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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