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Overview
Headquarters
South Africa and Australia.
Public or Private
private
Seats or staff
1-49
Revenue
Unknown
Industries
About CX Interglobal: Review and comparison
Following total CX disruption due to the Covid19 Pandemic, CX Interglobal was founded in 2020. This is out of a need to aid its clients in dealing with the rapidly changing landscape and expectations of customers.
In today’s competitive market, customer experience is a significant priority. Companies constantly look for revolutionary tech suppliers and partners to improve customer communication and enhance services.
Hence, CX Interglobal is here to serve as a real “BPO 2.0” organization that provides tech-led solutions, a highly connected culture, and a superior level of employee engagement.
CX Interglobal‘s founders are pioneers in the worldwide BPO business in South Africa, having helped to create Africa’s most extensive BPO offering.
This organization offers excellent operational service that delivers rapid and effective solutions for its clients and consumers.
With South Africa’s continuous success on the worldwide GBS delivery stage, CX Interglobal has chosen to establish a small, specialized, creative BPO 2.0 firm.
CX Interglobal Outsourcing
CX Interglobal primarily serves the Australian, UK, US, and RSA markets with a portfolio of clients ranging from huge corporations to start-ups.
CX Interglobal’s teams are ready to assist, regardless of company size, and will customize solutions to fit all budgets and requirements.
CX Interglobal’s BPO services and pricings
Here are the following services offered by CX Interglobal:
- Recruitment – They are sourcing, screening, and developing the most qualified individuals for RSA domestic and international BPO/GBS delivery.
- Skills Development – CX Interglobal offers work preparedness training to formerly unemployed and underprivileged South African youth and management development linked with NQF/Seta criteria.
- BPO/GBS – They have an omnichannel contact center that focuses on customer and staff experience, process efficiency improvement, and cost reduction.
- Shared Services – CX Interglobal consolidates the back-office and shared services for the many CX firms within the company.
- Technology – Their CXTS is responsible for the technology strategy of the entire group and also delivers technology solutions to third parties.
CX Interglobal pricing
Pricing information for CX Interglobal services is unavailable to the public and varies by service. You may book an appointment or contact them if you’re interested in utilizing their services.
How CX Interglobal outshines its competition
CX Interglobal builds teams that are competent, compliant, highly motivated, and committed to exceeding expectations. Their staff consistently strives for “excellence” in every engagement.
This company offers industry-leading work-from-home options to enable blended or hybrid operating models.
CX Interglobal’s “Continuous Improvement” methodology, coupled with industry-leading compensation structures, enables us to cultivate, attract, and keep the most outstanding employees.
Additionally, when engaging with CX Interglobal in South Africa, they are pleased to provide their clients with the following qualities:
- Strong foundation in contact centers and specialized areas
- Skilled and young English-speaking workforce
- Significant regional and national market opportunity
- Cost-effective services
- Sophisticated infrastructure and enabling environment
- Enhancing ICT and digital competencies
Key executives
Reginald Seale (CEO)
Reginald Seale is a dedicated and results-driven senior executive in the international BPO/GBS market, with a track record of success spanning omnichannel operations in their entirety.
He has vast expertise in forming BPO firms across different regions in Africa and the United Arab Emirates and has effectively changed underperforming companies into lucrative growth engines.
CX Interglobal reviews and comparisons
Apart from having world-class state-of-the-art facilities, CX Interglobal is continually looking for cost-effective and purpose-fitting next-generation tech solutions to improve customer and employee experiences compared with other companies.
CX Interglobal’s contact information
CX Interglobal’s main headquarters is located in:
South Africa and Australia. Further, you may virtually reach out the company through the following contact information:
Website https://www.cx-interglobal.com
LinkedIn N/A
Facebook N/A
In addition, you may email them at [email protected] or call +27 82 770 7449.
Independent
