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CX INTERGLOBAL

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About

CX INTERGLOBAL company structure

Founded in 2020, CX Interglobal is a privately owned boutique BPO solutions provider, offering a range of solutions to help businesses streamline their operations and improve efficiency. With a team of experienced professionals, backed by next-gen tech solutions, CX Interglobal is truly a BPO 2.0 company that is dedicated to delivering high-quality services that drive results for our clients and their customers. Our founder and CEO, who has over 25 years experience in the industry and contributed to creating the largest international BPO offerings on the African continent, is actively involved in all of our partnerships, taking ultimate ownership of the company’s commitment to excellence.

CX Interglobal offers a variety of services to meet the unique needs of our clients, with full customer lifecycle management capabilities, ranging from Lead Generation & Sales to Collections & Win back and everything in-between, with full voice and digital functions.

CX Interglobal has offices in Australia and South Africa, with our main contact centre delivery centres based out of Umhlanga, Durban, South Africa.

Headquarters

South Africa and Australia.

Public or Private

private

Seats or staff

500

Revenue

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Industries
  • Consumer Services
  • Ecommerce
  • Energy
  • Entertainment
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Others
  • Public Utilities
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Highlights

Domain Authority

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Site traffic

-

OA ranking

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Glassdoor rating

-

CrunchBase ranking

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Details

Executive

Reginald Seale

Year Founded

11/01/2020

Countries of fulfillment
  • Australia
  • South Africa
Sectors
  • Agency Contract Partner
  • Build-Operate-Transfer
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Output-based
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information

+27 82 770 7449

https://www.cx-interglobal.com/

Social media

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About CX INTERGLOBAL: Review and comparison

Following total CX disruption due to the Covid19 Pandemic, CX Interglobal was founded in 2020. This is out of a need to aid its clients in dealing with the rapidly changing landscape and expectations of customers.

In today’s competitive market, customer experience is a significant priority. Companies constantly look for revolutionary tech suppliers and partners to improve customer communication and enhance services.

Hence, CX Interglobal is here to serve as a real “BPO 2.0” organization that provides tech-led solutions, a highly connected culture, and a superior level of employee engagement.

CX Interglobal‘s founders are pioneers in the worldwide BPO business in South Africa, having helped to create Africa’s most extensive BPO offering. 

This organization offers excellent operational service that delivers rapid and effective solutions for its clients and consumers.

With South Africa’s continuous success on the worldwide GBS delivery stage, CX Interglobal has chosen to establish a small, specialized, creative BPO 2.0 firm.

CX INTERGLOBAL Outsourcing

CX Interglobal primarily serves the Australian, UK, US, and RSA markets with a portfolio of clients ranging from huge corporations to start-ups.

CX Interglobal’s teams are ready to assist, regardless of company size, and will customize solutions to fit all budgets and requirements.

CX INTERGLOBAL’s BPO services and pricings

Here are the following services offered by CX Interglobal:

  • Recruitment – They are sourcing, screening, and developing the most qualified individuals for RSA domestic and international BPO/GBS delivery.
  • Skills Development – CX Interglobal offers work preparedness training to formerly unemployed and underprivileged South African youth and management development linked with NQF/Seta criteria.
  • BPO/GBS – They have an omnichannel contact center that focuses on customer and staff experience, process efficiency improvement, and cost reduction.
  • Shared Services – CX Interglobal consolidates the back-office and shared services for the many CX firms within the company.
  • Technology – Their CXTS is responsible for the technology strategy of the entire group and also delivers technology solutions to third parties.

CX Interglobal pricing

Pricing information for CX Interglobal services is unavailable to the public and varies by service. You may book an appointment or contact them if you’re interested in utilizing their services. 

How CX INTERGLOBAL outshines its competition

CX Interglobal builds teams that are competent, compliant, highly motivated, and committed to exceeding expectations. Their staff consistently strives for “excellence” in every engagement.

This company offers industry-leading work-from-home options to enable blended or hybrid operating models.

CX Interglobal’s “Continuous Improvement” methodology, coupled with industry-leading compensation structures, enables us to cultivate, attract, and keep the most outstanding employees.

Additionally, when engaging with CX Interglobal in South Africa, they are pleased to provide their clients with the following qualities:

  • Strong foundation in contact centers and specialized areas
  • Skilled and young English-speaking workforce
  • Significant regional and national market opportunity
  • Cost-effective services
  • Sophisticated infrastructure and enabling environment
  • Enhancing ICT and digital competencies

Key executives

Reginald Seale (CEO)

Reginald Seale is a dedicated and results-driven senior executive in the international BPO/GBS market, with a track record of success spanning omnichannel operations in their entirety.

He has vast expertise in forming BPO firms across different regions in Africa and the United Arab Emirates and has effectively changed underperforming companies into lucrative growth engines.

CX INTERGLOBAL reviews and comparisons

Apart from having world-class state-of-the-art facilities, CX Interglobal is continually looking for cost-effective and purpose-fitting next-generation tech solutions to improve customer and employee experiences compared with other companies.

CX INTERGLOBAL’s contact information

CX INTERGLOBAL’s main headquarters is located in:

South Africa and Australia.

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +27 82 770 7449.

CX INTERGLOBAL news, podcast & articles

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CX INTERGLOBAL videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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