$5 mil. - $10 mil.
John Campbell, Director Of Operations
About Clementine Live Answering: Review and comparison
Clementine is an innovative live answering service leader in the telecommunication services industry. The firm has its headquarters in Roseville, Michigan, United States. Clementine has been providing affordable and scalable live answering services for several years now.
The firm attributes its many years in the industry to its “always forward-thinking, innovative, tech-driven” approach to solving business communication problems. Further, “despite its growing national reach, the company’s personal, positive approach enables it to retain a smaller, regional feel.”
Clementine has expanded its operations from Roseville, Michigan to different cities, including Chicago, Columbus, Grand Rapids, Pittsburgh, Green Bay, and Indianapolis. The firm has between 51 to 200 employees and generates a revenue of about $10 million.
Clementine Live Answering Outsourcing
The firm is proud of its decades of experience helping businesses with their incoming communications so they can get back to doing what they do best. Clementine also helps companies reply to emails, chats, and texts from clients.
Some industries Clementine works with include government and law, oil and gas, small businesses, and home services. The firm is Health Insurance Portability and Accountability Act (HIPAA) certified, so it meets the standards to protect sensitive patient health information without the patient’s authority.
Clementine Live Answering’s BPO services and pricings
Clementine is a dynamic live answering company that offers business the following services:
- Appointment setting
- Virtual receptionist
- After-hours answering
- Message delivery
- Web portal
- Smart transfers
The company also offers its services to an extensive range of businesses, including medical facilities such as clinics, medical practitioners, home healthcare facilities, and hospices. In the property industry, the firm works with apartment complexes and real estate firms. Bail bonds and hospitality establishments are some of the small businesses the company works with.
Clementine offers different packages and pricing structures depending on the needs of a business. The firm also lets prospective clients try out their services for free. These include a web portal.
How Clementine Live Answering outshines its competition
The company understands that a “one-size-fits-all approach doesn’t work for all of our customers.” To provide the best service, the company combines its services to create a customized plan for all situations. The company’s website shows they do this by:
- Increasing a business’ availability through their virtual receptionist services;
- Offering professional teams who handle and reply to all calls, emails, and texts;
- Improving calls accuracy through their HIPAA-compliant web portal;
- Maximizing client revenue through appointment setting services and screening calls;
- Offering their answering services throughout the day and night, so there are people to answer customer inquiries at all times.
Clementine also has backup systems to ensure their customer operations go on even after power outages. The firm says it is prepared for any eventuality with redundant backup systems established at out-of-state locations.
John Campbell (Director of Operations)
John Campbell has been Clementine’s Director of Operations since 2015. Campbell is recognized as an emergency medical dispatch and computer-aided dispatch expert.
Clementine Live Answering reviews and comparisons
The company is an emerging national live answering service leader with a regional touch in the United States. Unfortunately, we do not have any reviews for Clementine services and suggest a comparison of the company to other call service providers in the U.S.
Clementine Live Answering’s contact information
Clementine Live Answering’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 888-398-2536.