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Clementine Live Answering Service

About

An emerging live answering service with plans for extensive expansion, Clementine acts as an extension of each client’s business. Despite its growing national reach, the company’s personal, positive approach enables it to retain a smaller, regional feel. Clementine is always forward-thinking, innovative, tech-driven and ready to problem solve. Clementine concentrates on phone calls so companies and medical practices can concentrate on what they do best. Clementine is a compassionate company that cares about its culture and is equally committed to giving back to the community.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

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Industries

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Highlights

Alexa ranking

40,595,363

Domain Authority

2.9

Site traffic

56

OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

John Campbell, Director Of Operations

Year Founded

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Countries of Fulfillment

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Sectors

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Contact information

888-398-2536

https://www.clementineanswers.com/

Social media

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About Clementine Live Answering Service: Review and comparison

Clementine is an innovative live answering service leader in the telecommunication services industry. The firm has its headquarters in Roseville, Michigan, United States. Clementine has been providing affordable and scalable live answering services for several years now.

The firm attributes its many years in the industry to its “always forward-thinking, innovative, tech-driven” approach to solving business communication problems. Further, “despite its growing national reach, the company’s personal, positive approach enables it to retain a smaller, regional feel.”

Clementine has expanded its operations from Roseville, Michigan to different cities, including Chicago, Columbus, Grand Rapids, Pittsburgh, Green Bay, and Indianapolis. The firm has between 51 to 200 employees and generates a revenue of about $10 million.

Clementine Live Answering Service Outsourcing

The firm is proud of its decades of experience helping businesses with their incoming communications so they can get back to doing what they do best. Clementine also helps companies reply to emails, chats, and texts from clients.

Some industries Clementine works with include government and law, oil and gas, small businesses, and home services. The firm is Health Insurance Portability and Accountability Act (HIPAA) certified, so it meets the standards to protect sensitive patient health information without the patient’s authority.

Clementine Live Answering Service’s BPO services and pricings

Clementine is a dynamic live answering company that offers business the following services:

  • Appointment setting
  • Virtual receptionist
  • After-hours answering
  • Message delivery
  • Web portal
  • Smart transfers

The company also offers its services to an extensive range of businesses, including medical facilities such as clinics, medical practitioners, home healthcare facilities, and hospices. In the property industry, the firm works with apartment complexes and real estate firms. Bail bonds and hospitality establishments are some of the small businesses the company works with.

Clementine’s pricing

Clementine offers different packages and pricing structures depending on the needs of a business. The firm also lets prospective clients try out their services for free. These include a web portal.

How Clementine Live Answering Service outshines its competition

The company understands that a “one-size-fits-all approach doesn’t work for all of our customers.” To provide the best service, the company combines its services to create a customized plan for all situations. The company’s website shows they do this by:

  • Increasing a business’ availability through their virtual receptionist services;
  • Offering professional teams who handle and reply to all calls, emails, and texts;
  • Improving calls accuracy through their HIPAA-compliant web portal;
  • Maximizing client revenue through appointment setting services and screening calls;
  • Offering their answering services throughout the day and night, so there are people to answer customer inquiries at all times.

Clementine also has backup systems to ensure their customer operations go on even after power outages. The firm says it is prepared for any eventuality with redundant backup systems established at out-of-state locations.

Key executives

John Campbell (Director of Operations)

John Campbell has been Clementine’s Director of Operations since 2015. Campbell is recognized as an emergency medical dispatch and computer-aided dispatch expert.

Clementine Live Answering Service reviews and comparisons

The company is an emerging national live answering service leader with a regional touch in the United States. Unfortunately, we do not have any reviews for Clementine services and suggest a comparison of the company to other call service providers in the U.S.

Clementine Live Answering Service’s contact information

Clementine Live Answering Service’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-398-2536.

References

https://www.crunchbase.com/organization/clementine-5951

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About OA

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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