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Nextdoor Solutions Mexico

About

We can help you make your company more productive, exploit your resources, creating a culture of Innovation. We are an important business partner in various sectors: financial, communications, services, education, fashion, construction, digital media, both in the United States and in Mexico.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

-

Industries

-

Highlights

Alexa ranking

8,004,705

Domain Authority

21

Site traffic

14

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Ricardo Navarrete, CEO

Year Founded

-

Countries of Fulfillment

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Sectors

-

Contact information

tel:+525557220297

https://ndsmexico.com

Social media

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About Nextdoor Solutions Mexico: Review and comparison

NDS Digital Marketing, also known as NextDoor Solutions, has provided offshore call center outsourcing for American companies since 1993. This Business Process Outsourcing (BPO) company offers the lower costs of offshore outsourcing with the benefit of bilingual call center representatives.

This firm’s headquarters are in Mexico City, but the call center location in Tijuana, Mexico, is only 40 minutes away from the San Diego International Airport. Dozens of employees in the Pacific US time zone provide friendly and knowledgeable phone support and customer service for clients.

Nextdoor Solutions Mexico Outsourcing

As a provider of BPO and call center outsourcing, NDS Digital Marketing offers everything from inbound call services to infrastructure leasing. They take over non-core tasks at approximately a 40% savings over the cost of an American contact center. 

The bilingual staff speaks native American English and includes people who have worked for years in the United States for small businesses, corporations, and government agencies like the US Postal Service.

Nextdoor Solutions Mexico’s BPO services and pricings

NDS Digital Marketing provides offshore BPO services including:

  • Call center outsourcing
  • BPO and infrastructure leasing
  • Administrative and tax documentation processing to make the partnership easy
  • Management solutions
  • Information and technology resources

This company works with major brands like US Auto Parts and Shop LC, an online home shopping channel, to answer millions of calls per year and increase sales conversions. 

NDS Digital Marketing’s pricing

The many call center and BPO services the company provides mean the price structure changes based on each client’s needs. The easiest way to contact NDS Digital Marketing for a consultation and quote is through the contact form on their website.

How Nextdoor Solutions Mexico outshines its competition

Offshore call centers can harm companies with language barriers and poor communication, but NDS Digital Marketing solves this problem. All employees speak fluent American English without the heavy accents that can make communication difficult. Employees are also bi-cultural, having spent most of their lives in the United States. 

English and Spanish are the most common languages in the US, so NDS Digital Marketing’s bilingual staff can help with every call. Lower operational costs and inflation in Mexico keep expenses down more than other offshore or America-based solutions. 

Offices on both sides of the Mexican border, and a call center less than an hour away from San Diego, CA, make the location convenient. The company believes that a nearby offshore outsourcing solution, or a “nearshore” solution, is best for clients and their customers.

Key executives

Ricardo Navarrete (CEO)

Ricardo Navarrete earned a Bachelor’s Degree in Marketing from the Universidad Tecnológica de México. He became the CEO of NextDoor Solutions in 2015. Mr. Navarrete also serves as the Director of Operations at Atención Telefónica and as the CEO of AtelUSA, a Spanish-language call center.

Nextdoor Solutions Mexico reviews and comparisons

NDS Digital Marketing is a “nearshore” offshore outsourcing company located in Mexico, with a call center in Tijuana less than an hour from San Diego, CA. We don’t have current client reviews of the company but recommend comparing it to other small and midsize BPO call center providers in Mexico and Latin America.

Nextdoor Solutions Mexico’s contact information

Nextdoor Solutions Mexico’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call tel:+525557220297.

Nextdoor Solutions Mexico news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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