Nextdoor Solutions Mexico

NDS Digital Marketing, also known as NextDoor Solutions, has provided offshore call center outsourcing for American companies since 1993. This Business Process Outsourcing (BPO) company offers the lower costs of offshore outsourcing with the benefit of bilingual call center representatives.

This firm’s headquarters are in Mexico City, but the call center location in Tijuana, Mexico, is only 40 minutes away from the San Diego International Airport. Dozens of employees in the Pacific US time zone provide friendly and knowledgeable phone support and customer service for clients.

As a provider of BPO and call center outsourcing, NDS Digital Marketing offers everything from inbound call services to infrastructure leasing. They take over non-core tasks at approximately a 40% savings over the cost of an American contact center. 

The bilingual staff speaks native American English and includes people who have worked for years in the United States for small businesses, corporations, and government agencies like the US Postal Service.

NDS Digital Marketing provides offshore BPO services including:

• Call center outsourcing
• BPO and infrastructure leasing
• Administrative and tax documentation processing to make the partnership easy
• Management solutions
• Information and technology resources

This company works with major brands like US Auto Parts and Shop LC, an online home shopping channel, to answer millions of calls per year and increase sales conversions. 

NDS Digital Marketing’s pricing

The many call center and BPO services the company provides mean the price structure changes based on each client’s needs. The easiest way to contact NDS Digital Marketing for a consultation and quote is through the contact form on their website.

Offshore call centers can harm companies with language barriers and poor communication, but NDS Digital Marketing solves this problem. All employees speak fluent American English without the heavy accents that can make communication difficult. Employees are also bi-cultural, having spent most of their lives in the United States. 

English and Spanish are the most common languages in the US, so NDS Digital Marketing’s bilingual staff can help with every call. Lower operational costs and inflation in Mexico keep expenses down more than other offshore or America-based solutions. 

Offices on both sides of the Mexican border, and a call center less than an hour away from San Diego, CA, make the location convenient. The company believes that a nearby offshore outsourcing solution, or a “nearshore” solution, is best for clients and their customers.

Ricardo Navarrete (CEO)

Ricardo Navarrete earned a Bachelor’s Degree in Marketing from the Universidad Tecnológica de México. He became the CEO of NextDoor Solutions in 2015. Mr. Navarrete also serves as the Director of Operations at Atención Telefónica and as the CEO of AtelUSA, a Spanish-language call center.

NDS Digital Marketing is a “nearshore” offshore outsourcing company located in Mexico, with a call center in Tijuana less than an hour from San Diego, CA. We don’t have current client reviews of the company but recommend comparing it to other small and midsize BPO call center providers in Mexico and Latin America.

Nextdoor Solutions Mexico’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://ndsmexico.com

LinkedIn https://www.linkedin.com/company/nextdoor-solutions/

Facebook https://www.facebook.com/ndsmexico

In addition, you may email them at [email protected] or call tel:+525557220297.