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Overview
Headquarters
-
Public or Private
private
Seats or staff
1000-4999
Revenue
$250 mil. - $500 mil.
Industries
-
Details
Executive
Christine Barr, Chief Executive Officer
Year Founded
2013
Countries of fulfillment
-
Sectors
-
Contact information 
416-503-1800
-
https://www.millennium1solutions.com
About NTT: Review and comparison
Now known as NTT, Millennium 1 Solutions is a top Canadian BPO with a head office located in Toronto, Ontario. Serving clients across North America and the Philippines, the firm is recognized for its financial, government, retail, and manufacturing services.
Founded in 1977, this BPO offers clients more than 40-years of experience in outsourcing, optimization, and business solutions. They strive to blur the line between client and outsourced staff, creating a fully integrated extension of the companies they work with.
Millennium 1 Solutions has between 1,001 and 5,000 employees, serving a wide range of industries with digital outsourcing. With a high success rate in their field, they have an average annual revenue stream of between 100 to 500 million USD.
NTT Outsourcing
As a business process outsourcing partner, Millennium 1 Solutions is an ideal partner. They have a strong approach to client relations, working closely to create a streamlined plan for success.
Although the head office is in Toronto, the company has one office in Manila in the Philippines. They also host Canadian offices in:
- Ottawa
- Orangeville
- Sudbury
- Montreal
- Bridgewater
- Yarmouth
- Edmundston
The firm focuses on end-to-end solutions as a means of minimizing time and financial waste. As a one-stop-shop for everything from data entry to contact center support and beyond, they set the bar for BPOs in North America.
NTT’s BPO services and pricings
Millennium 1 Solutions has advanced BPO services in several areas, including:
- Contact centers
- Credit cards
- Back office processing
- Platform services
- Managed services
Clients can expect support with loyalty retention, sales, technical support, stage 1 collections, training and design, application and payment processing, document workflow management, data storage, and much more.
Millennium 1 Solutions’ pricing
Price packages vary by client business size, department, and service type. A more precise price point is determined during the initial consultation as clients work with Millennium 1 Solutions to develop an outsourcing strategy.
How NTT outshines its competition
Millennium 1 Solutions supports more than 3,000 brands and operates through 9 PCI-certified secure facilities. They work to decrease client stress and design frictionless integrated services.
The BPO also rises above the competition through an advanced technology platform setup, including AI. Their unique cloud-native applications simplify many of the tasks and processes modern businesses manage daily.
Key executives
Christine Barr (CEO)
Christine manages more than 3,000 employees in the Americas region. Before working with Millennium 1 Solutions, she worked as head of operations governance and control for TD bank.
Shannon Valliant (CFO)
Shannon has more than 25-years of experience in technology, information security, and finance as a chartered accountant. She graduated from Queens University with an Honours Bachelor of Commerce degree.
NTT reviews and comparisons
Online reviews for Millennium 1 Solutions site it as a great place to work and a strong partner in call center services. Compared to other Canadian BPOs, the firm performs above average, delivering solid end-to-end support for companies in various industries and settings.
NTT’s contact information
NTT’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
Facebook N/A
References
https://www.crunchbase.com/organization/millennium-1-solutions
https://www.glassdoor.com/Overview/Working-at-Millennium-1-Solutions-EI_IE772345.11,33.htm
Independent
