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Dentist Front Desk

3.0/5 • Glassdoor rating


Dentist Front Desk specializes in reactivating the patients that practices haven’t seen in 1-5 years through personalized phone calls. We are the only dental reactivation service that charges based on kept appointments and have scheduled over 1,250,000 patients.

• Brought 35% of Mid-Atlantic/Perfect Teeth offices to capacity in three months.
• Added at least one incremental appointment daily to each hygiene schedule.
• ROI has not been less than 420% for any client.
• Onboarding is painless and we work with all cloud-based PMS’s.
• There are no long-term contracts.
• Our clients find that we reactivate existing patients in an amount very similar to their total new patient flow.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Mark Anthony Quizon, Business Intelegence Manager

Year Founded


Countries of fulfillment




Contact information


About Dentist Front Desk: Review and comparison

Dentist Front Desk is a complete Patient Management Service (PMS) headquartered in Honolulu, Hawaii. They provide scalable, flexible patient care solutions for dental practices of all sizes since 2013.

This award-winning PMS company boasts a return on investment of no less than 420% for each client. They help their clients reactivate patients and return to levels comparable to new patient flow.

The company currently has between 201 and 500 employees.

Dentist Front Desk Outsourcing

Dentist Front Desk combines industry expertise, technical know-how, and client-friendly practices. They offer custom solutions that require no long-term contracts. Plus, their professionally-trained team can adjust to each client’s practice hours.

They’ve called and scheduled over 1.75 million patients for clients worldwide, with an average kept rate of 80%. Their ability to fill empty holes in the schedule can help dental firms achieve a chair utilization rate of 95%.

By 2019, the company had onboarded over 89 dental offices. As they’ve grown, they’ve developed custom practice management software designed for the dental industry. 

Dentist Front Desk’s BPO services and pricings

Dentist Front Desk is a patient management service that offers a full range of services for dental practices, including the following:

  • Appointment scheduling
  • Treatment plan development
  • Inbound and outbound phone calls
  • New patient scheduling
  • Patient treatment plan tracking
  • Insurance verification
  • Appointment reminders
  • Email marketing campaigns

They offer services to all sizes and types of dental practices, including general dentistry, orthodontics, dental surgery centers, and more.

Dentist Front Desk’s pricing

Dentist Front Desk pricing varies based on each client’s needs. The most essential element of the service, appointment scheduling, costs $20 for Denticon PMS or $25 for cloud-based PMS. Clients only pay for kept appointments. Additional services cost between $1 and $8.  

How Dentist Front Desk outshines its competition

Dentist Front Desk promises to “bring back patients with more than a postcard.” They stand out from other business process outsourcing firms in the following key ways:

  • Specialized Expertise – Because DFD only works with dental professionals, they understand the unique demands of the dental industry.
  • Detailed Reporting – All reports used Microsoft Power BI reporting with full Denticon integration.
  • Flexible Hours – Their inbound and outbound call team works according to local times for your location.
  • Professional Staff – Each employee maintains a friendly, professional voice on the phone at all times.
  • HIPAA Compliant – All data is stored 100% securely on private servers in compliance with HIPAA and other relevant regulations.

Although the company has grown in size over the decades, Dentist Front Desk continues to operate from their original home in Honolulu, providing valuable economic benefits and job opportunities for Hawaii.

Key executives

Mark Anthony Quizon (Business Intelligence Manager)

Mark Anthony Quizon has been the Business Intelligence Manager of Dentist Front Desk since 2017. He has nine years of experience in business intelligence and is a graduate of the Mapua Institute of Technology.

Dentist Front Desk reviews and comparisons

Dentist Front Desk is an experienced patient management service for dental professionals. Reviews from employees are generally favorable, praising the company’s culture while acknowledging its fast pace. Dentist Front Desk doesn’t have many direct rivals in this niche market, but they’re comparable to mid-sized BPO providers such as Crucible, which provides services for the healthcare industry.

Dentist Front Desk’s contact information

Dentist Front Desk’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A
Facebook N/A

In addition, you may email them at [email protected] or call (844)-874-7809.



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