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World Phoning

2.3/5 • Glassdoor rating


Who we are:

A BPO Contact Center, located in Bucharest, Romania (one of the Top 10 outsourcing Countries). We specialize in programs from 5-75 Seats and provide a strong “hands-on”​ direct service approach from management and ownership.

A Service provider that offers a wide variety of multilingual skills; English, Spanish, Arabic, French, Russian, Italian, German, Romanian, Turkish with plans to expand to additional languages in the near future.

A company that offers tailored solutions, supporting our Clients in their direct focus on Multiple-Country and Ethnic market opportunities. The developer of a young and dynamic team of multi-lingual staff (each member speaking a minimum of 2 languages).

A strong competitor for the traditional Call Center locations in the Far East and Latin America.

A company focused on offering the perfect balance between Quality and pricing grids with a unique Hybrid pricing model for fractional Call Center needs.



Public or Private


Seats or staff



$25 mil. - $50 mil.





Nava Silver, Co-Owner

Year Founded


Countries of fulfillment




Contact information

40 735 314 527

About World Phoning: Review and comparison

WPG is a global business outsourcing provider with hands-on experience and multilingual services. It is primarily a bespoke contact center with additional capabilities in niche industries like commercial Esports and gaming infrastructure.

Founded in 2012, the company started under the name World Phoning Group Inc. and changed names this year to World Performance Group. This change reflects the expanded business opportunities that the firm can tackle and assist with.

With almost a decade of experience at this point, the customer care and service potential of this company have expanded. The scalable efficiency of the business can adapt to companies both large and small, and in several languages across the globe.

World Phoning Outsourcing

As an award-winning BPO company in Romania, WPG is proud to offer world-class services to clientele through multiple channels and languages. The business has received awards consistently since 2018 when it won the ECCCSA Contact Center of the Year — Small Bronze Medal.

World Phoning’s BPO services and pricings

This company is a remarkable provider when it comes to delivering on increased revenue goals and excellent solutions. They can work to service a whole host of needs based on your business, such as: 

  • Direct service from contact centers
  • Traditional call center offerings
  • Quality multilingual skills and advisory services
  • Unique customer experience programs that focus on retention and lead generation
  • Traditional and cutting-edge media channel management and campaigning

The support WPG can offer doesn’t stop there. You can expect flexible innovation and fast reactions to the brand-specific needs of your company.

WPG’s pricing

WPG’s pricing will depend on the requirements and needs of each unique business it serves. The company’s contact page includes a comprehensive form for getting into contact with the right people. This page also includes practical data such as the addresses of the main headquarters in Romania and Canada, as well as the email address and phone numbers one would want to try reaching out through.

How World Phoning outshines its competition

The company’s suite of services include:

  • In-depth customer care offerings through consultancy and analytics
  • 360-degree sales management and boosting strategies
  • Sports and Esports management, monetization, and support
  • A guarantee to go along with their tailored solutions that keeps customers as informed as possible

The main missions of the business are to provide excellent service while simultaneously making things more simple for the clientele. Lowering the cost of a capable workforce serves the purposes of cutting down the demand for complex infrastructure as well as generating a return on investment faster.

Key executives

Nava Silver (Co-Owner)

Nava Silver is one of the co-owners of the company and has been around since its foundation in 2012. Her education and experience with company ownership and management have aided her in leading the business in a lucrative direction.

World Phoning reviews and comparisons

This recognized BPO has received some reviews via its Glassdoor page and ranks highly on multiple lists compiled by Crunchbase. The respect the company has garnered is due in no small part to the multitude of accolades it has received over the last four three years.

World Phoning’s contact information

World Phoning’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 40 735 314 527.


World Phoning news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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