View all outsourcing firms

ESG Global

4.7/5 • Glassdoor rating

Overview

ESG has unique benefits for our clients in that it is a UK company with state of the art offices in Mumbai, India and so offer greatly reduced costs but with the quality and consistency of the resources and process being managed and controlled from the UK. We are not the usual outsourcing outfit. We provide outsourcing without the headache.

We have been around since 2005 and have spent that long streamlining processes and communications so now you can outsource without the communications problems, without the expense and without the risk. Without the headache.

If it’s done at a desk then it can be offshored with ESG, reducing costs dramatically whilst increasing efficiency.

ESG have spent over a decade streamlining processes between our UK and Indian offices and provide a wealth of experience and success in utilising resource from its wholly owned business in Mumbai.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Daniel Cesar, Director Global Operations

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

44(0) 20 7609 2800

https://www.esgglobalservices.com


About ESG Global: Review and comparison

Since 2005, ESG Global Services has provided clients with the most comprehensive outsourced IT and marketing services. They market themselves as a service provider offering “outsourcing without the headache.”

The company believes that everything “done at a desk can be offshored [to them].” ESG Global Services streamlines its processes and communications so its clients can worry less about delegating their functions and focus more on expansion and business growth.

They leverage a combination of bespoke manual services and automation for smoother operations.

ESG Global Outsourcing

ESG Global Services operates in London, the UK, and Mumbai, India. The company combines the abilities of its London and Mumbai offices to maximize the quality and cost-efficiency of its processes.

This move also enables them to provide 24/7 services, accommodating their global clients better.

ESG Global’s BPO services and pricings

ESG Global Services caters to a wide range of industries, from startups to enterprises, that look for outsourced and managed operations. They offer various services, such as the following:

  • Managed IT services
  • Technical support
  • Customer support and help desk
  • Cloud migration
  • B2B contact data
  • Telemarketing and telesales
  • Research and analysis

ESG Global Services’ pricing

ESG Global Services ensures reduced and transparent costing while delivering accuracy and efficiency through offshoring. At the same time, they guarantee world-class support through their head office.

How ESG Global outshines its competition

ESG Global Services is trusted by established brands across the globe, including Apple, Hewlett-Packard, and Agoda.

ESG Global Services maintains a level of protection and confidentiality with its clients. They ensure that certifications and compliances are in place for their client’s data. The company also values intellectual property, streamlining its agreement through the UK site.

Furthermore, ESG highlights operational excellence – an aspect their clients like about them. They constantly look for ways to add value and efficiency to a business by combining technology and human expertise.

Key executives

Michael Robinson (CEO)

Michael Robinson is the chief executive officer (CEO) of ESG Global Services.

ESG Global reviews and comparisons

ESG Global Services is well-received by its customers and employees for its utmost care and quality service.

One of their clients considers them an extension of their business and a reliable partner for IT support. To them, ESG’s responsiveness and commitment to getting the job done are of great help to their company.

Another business, meanwhile, says ESG Global has exceeded its expectations in terms of speed, quality, and cost savings. Their teams displayed flexibility and transparency throughout their partnership.

ESG Global’s contact information

ESG Global’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 44(0) 20 7609 2800.

References

ESG Global news, podcast & articles

No news, podcast & articles available for this BPO

ESG Global videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.