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Quality Contact Solutions

4.5/5 • Glassdoor rating


Quality Contact Solutions provides quality call center solutions that achieve sales results. We exist because the world is driven by sales. We deliver exceptional results because our company culture is vibrant and alive.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Dean Garfinkel, Owner

Year Founded


Countries of fulfillment




Contact information

1 (866) 963 - 2889

About Quality Contact Solutions: Review and comparison

Quality Contact Solutions is a BPO with a focus on voice services and sales. Based in the US, this company works on a small scale with a total of 20 to 30 clients at a time. Thus, employees are highly familiar with the goods and services that each client offers.

Despite its relatively small customer base, Quality Contact Solutions has experience with various industries and can help B2C and B2B clients with outsourcing telemarketing services.

Quality Contact Solutions Outsourcing

This BPO provider has been around for more than 13 years. Key team members have an extensive background in writing sales scripts or developing sales funnels that drive conversions.

Quality Contact Solutions is a partner that places importance on saving time, meaning that its clients can focus on their business goals.

Quality Contact Solutions’s BPO services and pricings

Quality Contact Solutions offers voice-based services for B2B and B2C clients:

  • Telemarketing. Whether clients need help with upselling, cross-selling, lead generation, or tech support, Quality Contact Solutions is a reliable provider of telemarketing services.
  • Outbound marketing. This BPO provider offers outbound marketing services for B2B and B2C clients. Outbound marketers can make cold calls or contact qualified leads to provide them with more information.
  • Inbound marketing. Quality Contact Solutions can act as a point of contact for its clients’ customers. 
  • Consulting.  Quality Contact Solutions offers consulting services to clients with call centers, improving effectiveness, compliance, and quality.

Quality Contact Solutions’ Pricing

To learn the exact pricing of Quality Contact Solutions’ services, clients must fill out an online form and get a personalized quote.

How Quality Contact Solutions outshines its competition

Quality Contact Solutions is a result-driven company that uses proven methods to improve conversion rates and sales.

There is an emphasis on compliance, which makes this BPO provider a great partner for businesses that work in a highly regulated industry or need a risk management partner.

Plus, the positive company culture and knowledgeable employees make for a great experience when prospects receive a call or when customers reach out to the call center for help.

PCI certification

Quality Contact Solutions has a PCI Level 1 certification. This business can process payments and handle credit card data in compliance with PCI standards.

Key executives

Angela Garfinkel.

As the founder and CEO of Quality Contact Solutions, Angela Garfinkel is an industry leader with over 30 years of experience.

Dean Garfinkel.

Dean Garfinkel is the owner and COO of Quality Contact Solutions. He is a compliance expert for the telemarketing industry and has an extensive tech background and a passion for helping clients grow.

Steve Small.

As VP of Information Services, Steve Small plays a crucial part in building processes that leverage data to help customers get better results with their inbound and outbound marketing campaigns.

Quality Contact Solutions reviews and comparisons

This business has an average of 4.6 on Clutch. Many customers talk about how this BPO provider is helping them offer a better customer service experience or helping them increase revenues.

There are many positive reviews from employees on Indeed. This is proof of Quality Contact Solutions’ positive company culture.

Quality Contact Solutions’s contact information

Quality Contact Solutions’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 (866) 963 - 2889.


Quality Contact Solutions news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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