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Glass Mountain

3.4/5 • Glassdoor rating


Glass Mountain BPO, founded in 2017, is a nearshore (bi-lingual) business process outsourcing firm that provides a broad range of business support services. Glass Mountain BPO is affiliated with Glass Mountain Capital LLC (a national accounts receivable management agency). The Glass Mountain BPO operations center is located in El Salvador and its network affiliates are located in Chicago and Schaumburg IL, Las Vegas, NV.

What Glass Mountain offers its clients

Customer Service
Web development and design
Graphic Design Production
Tech Support
Phone, Email or Chat/SMS Communication
Data Processing
Information and Technology
Business Intelligence}
Social Media Management and response
Repetitive Back Office Tasks

How Glass Mountain outshines the competition

We can tailor our service to any size business from small to a large enterprise, depending on your needs. The fully customizable program designed according to your needs will guarantee that all of them are met. Our solutions go from simple tasks like customer service chats and calls, booking appointments, taking sales orders to providing specialized tech support to your customers like they are our own.



Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment




Contact information

(503) 2278-3390

Glass Mountain news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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