CyberOne

CyberOne is a Business Process Outsourcing (BPO) and Contact Centre solutions service provider with headquarters based in Makati, Manila, Philippines. The firm has been offering technical support and assistance to the global market since 1995.

CyberOne is dedicated to offering customized BPO solutions through innovative outsourced contact centers and virtual call centers that allow businesses to focus on core business activities. Through innovation and years of experience, the company offers exceptional process optimization and customer experience for all types of clients.

The company’s current size is 501 to 1,000 employees, and the last reported revenue is about $100 million.

The company started out in 1995 as an Australian-based professional internet service provider (ISP). Having directly handled customer issues and technical problems in Australia, the company boasts of more than 15 years of experience and it is therefore capable of catering to a wide array of contact services.

The company’s BPO solutions are rooted in the deep understanding and knowledge of the industry that they hold. This has enabled them to render world-class services to clients and deliver low-cost business outsourcing solutions to the global market.

Even though the company specializes in contact center support services, they have expanded their services to include:

• Back Office Outsourcing
• Administrative Support
• Offshoring
• Call Center Outsourcing
• Software Development
• Social Media Marketing
• Virtual Assistance
• Web Design and Development
• Talent Management and Recruitment
• Data Entry and Analysis
• Labor Relations
• Performance Management

The company offers its services to a wide variety of industries, including telecommunications, financial services, e-commerce, logistics among others.

CyberOne’s pricing

The company offers several BPO services and allows its clients to customize the solutions to suit their specific needs. CyberOne recognizes that different organizations have different needs and therefore have different pricing for different types of services rendered. The prices for services are available on the company’s website.

The firm establishes intricate relationships with its clients and works closely with them every step of the way. This makes their clients feel part of the entire process and fosters relationships built on trust. They also offer competitive pricing that allows them to be a preferable choice among several other competitors who offer the same services.

CyberOne’s team adheres to a tried-and-true agile process tailored to the client’s business needs and transparency standards.  Through active communication and frequent reporting to clients, the company is able to boost performance and introduce functionality changes flexibly along the way. This distinguishes them from other BPO providers by allowing the client to feel like they are still in control of their processes.

Maciek Mikrut (CEO)

Maciek Mikrut has been the CEO of CyberOne since 2010. He has more than 25 years of senior management experience in the telecommunications and call center industry and over 30 years’ experience in software development. His impressive track record has allowed him to nearly double the company’s revenue during his tenure.

The renowned contact center and BPO service provider serves several large corporations in Australia, U.S, and U.K. Even though there are currently no reviews for CyberOne, it is a reputable name and a force to reckon with among midsize BPO service providers in the Philippines as well as in the global market scene. 

CyberOne’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.cyberone.ph

LinkedIn http://www.linkedin.com/company/cyberone-ph-inc-

Facebook https://www.facebook.com/cyberone.ph.inc/

In addition, you may email them at [email protected] or call +632 5310 5787, +639175783516.

https://www.glassdoor.com/Overview/Working-at-CyberOne-EI_IE1865163.11,19.htm

https://www.crunchbase.com/organization/cyberoneph