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RPN Technology

About

Supporting growing technology businesses since 2015

RPN Technology combines the expertise and benefits of a fully outsourced Managed IT service with recruitment services and staffing services.

We provide technical support engineers as an extension of your business, based in the Philippines, to maximise cost savings.

We are here to help you create your offshore tech support dream team, with our outsourcing IT services through our operations center in the Philippines.

Our Story

RPN Technology was founded in 2015, when one of our founders faced a real need to outsource the support of a high-performance global network at a more affordable price than that was available on the market.

Building a qualified team of engineers, a resilient and high-performance support platform and operational processes took dedication,time and travel (it led us to the Philippines!). But the results have been remarkable. That very first customer has since expanded their support team three times, outsourcing new and replacement staff to reduce operational overheads without sacrificing quality.

Within two years RPN Technology has grown substantially from demand in the progressive, fast-growth Fintech space, where the need for scalable technical resource is essential for growth.

Our Philosophy

We’re on a mission to empower technology businesses to scale their support teams, affordably and with the right level of skill and expertise.

Our people are our service. So our number one priority is to motivate, reward and develop our teams to cultivate the right culture for success.

Our combination of unrivaled benefits ensure our staff stay for the long term,giving you consistency, longevity and experience in your business processes.

In addition, we offer a rare financial incentive in the region, which inspires our staff to work together and provide a highly dedicated service for our customers.

Services

RPN Technology combines the expertise and benefits of a fully outsourced IT service with recruitment and contracting services.

We provide 24 hours and 365 days a year coverage, or support according to your own time zone.

We successfully provide

  • 1st and 2nd line Global network support,
  • 3rd line and Engineering level Network Operations,
  • 1st to 3rd line Systems Administration(Server and O/S support),
  • Remote Desktop support,
  • DevOps staff,
  • Development staff,
  • Client-specific application support.

All with 24/7 x 365 capability

What RPN Technology offers its clients

24/7 tech support:
We provide 24 hours and 365 days a year coverage, or support according to your own time zone.

Communication is key:
Our employees have a high level of written and Spoken English with an appealing soft American accent.

Highly educated IT employees:
Some of the Philippines best universities are on our doorstep and we attract highly experienced staff back to Davao city.

Integrated services:
We use your business tools to keep productivity high, costs low and to minimize set up time.

Ethical employer:
In addition to a well-paid salary, our staff receive great benefits and fair working hours.

Dedicated team:
We offer a purely dedicated service, your team works for you and only for you. No distractions and no conflict of interest.

How RPN Technology outshines the competition

- Cost effective excellence.
- Family values toward the staff, exceptional dedication to the client
- Minimal staff turn over:
- Your investment in the team is safeguarded by fair treatment and a profit share bonus scheme to treat and retain staff.
- Extension of the team extends to service enablement: We use your systems as a remote party to keep costs and set up time down, and productivity up! We actively encourage integration with your existing teams: You visit us or the team can visit you

RPN Technology company structure

Wholy owned outsourcing services center in Davao the Philippines. We provide 24/7 service or customised to the customer's time zone.

Sample highlight service offering of RPN Technology

Expert support as a service… We offer support services customised to the needs of our clients. We highly value the needs of our customers, but are also mindful to fully respect the needs of our employees which provide the service by ensuring they have a comfortable and safe environment to work in along with being well remunerated.

Headquarters

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Public or Private

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Seats or staff

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Revenue

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Industries
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Legal
  • Others
  • Recruiting Staffing
  • Software Tech/IT
  • Telecoms

Highlights

Alexa ranking

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Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

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Year Founded

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Countries of Fulfillment

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Sectors
  • Admin Support
  • Customer Service
  • Engineering & Architecture
  • Finance & Accounting
  • Human Resource & Legal
  • Software & Application Development
Contact information
Social media

About RPN Technology: Review and comparison

RPN Technology is a cutting-edge IT services company that focuses on helping businesses by providing outsourced managed IT services.

Technical support is available for clients 365 days a year, 24 hours a day. The company offers excellent communication, highly educated IT employees with an engaging American accent, and integrated services.

RPN Technology is an ethical employer, who pays its staff well and offers excellent benefits and fair working hours. It has an office in the Philippines and aims to maximize cost savings for its clients.

RPN Technology (RPN) was established in 2015 and has provided IT support to companies for over five years. RPN has proven to be a reliable and trustworthy company that has staffed companies all over the world.

RPN Technology Outsourcing

The company was founded on the premise that outsourced support for a network should be available at a more affordable price than what was available on the market.

It took dedication, time, and travel for them to create it, and the results have been impressive.

Employees get the opportunity to grow with the company for the long term, guaranteeing stability and longevity.

RPN Technology’s BPO services and pricings

RPN Technology provides operational network services to major worldwide customers in the areas of 1st and 2nd line support, server and OS build and support, remote desktop support, development staff, client-specific application support.

RPN Technology’s pricing

RPN Technology pricing is dependent on the individual requirements of each client. They offer a free consultation to go review services that a client may require.

How RPN Technology outshines its competition

RPN Technology outshines its competitors by being cost-effective with minimal staff turnover rates.

The company offers an entirely dedicated service. Teams work together for one client, eliminating distractions or conflicts of interest. Integrated services maximize productivity, reduce costs, and minimize setup time by utilizing clients’ business tools.

RPN Technology is committed to providing high-quality service to clients, focusing on cost-effective quality, family values for staff members, and excellent dedication towards our clients. 

The company is committed to motivating, rewarding, and developing teams, cultivating a culture for success. Financial incentives rare in the region inspire staff to work together to provide dedicated service to customers. 

A combination of unrivaled benefits ensures their staff stays long-term to provide a consistent experience in client business processes.

Key executives

Peter Crowhurst (Chief Operating Officer)

In addition to making sure the company’s environment is good for employees, Peter Crowhurst has been involved in many business and software development projects.

Ralph Demelker (Director)

Ralph Demelker is one of the Founders of RPN Technology and serves as Director. He is a project management and Agile/Scrum professional with extensive business and technical experience.

Fred Lum (Managing Director)

Fred Lum has been RPN Technology’s Managing Director since 2017. He is active in facilitating cost-effective operations for client technologies.

RPN Technology reviews and comparisons

There are not any reviews for RPN Technology. However, they do partner with BPO Technology, which is well-reviewed for its flexibility and receptiveness.

RPN Technology’s contact information

RPN Technology’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+44) 203 8075746.

RPN Technology videos & images

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About OA

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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