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Virtual Headquarters

0.0/5 • Glassdoor rating


Virtual HQ provides small, medium and large businesses with a total Virtual Office solution 24×7. We provide a premium Australian Telephone Answering Service (Virtual Receptionist Service) answering your phone calls 24×7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50 Prime business locations including all major cities.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Michael Davison, Founder & Managing Director

Year Founded


Countries of fulfillment




Contact information



About Virtual Headquarters: Review and comparison

Virtual Headquarters is a virtual office solution that provides Business Process Outsourcing (BPO) services. Based out of Sydney, Australia, the company has been providing virtual reception and mailing address services to small, medium, and large-sized businesses for over a decade. 

This company is dedicated to offering service plans that give businesses a structure for growth, efficiently handling external calls so clients can focus on business development. With this in mind, Virtual Headquarters strives to provide a variety of telephone service packages to suit every business model and budget.

This BPO has ample experience and works with over 6,000 different businesses. These businesses range from single-person entrepreneurial projects to expansive international corporations. 

Virtual Headquarters Outsourcing

Virtual Headquarters is committed to providing quality service and therefore has a phone service staff of U.S.-based employees with extensive training in receptionist and personal assistant skills. 

With a sizable team of receptionists, they can offer 24/7 live phone services 365 days a year. The company’s target goal is to answer 95% of phone calls within six rings. Businesses working with Virtual Headquarters can confidently know that someone reliable is fielding calls during off-hours and holiday breaks. 

Virtual Headquarters’s BPO services and pricings

Virtual Headquarters is a comprehensive virtual office outsourcing company that can provide the following services:

  • Virtual office
  • Virtual receptionist
  • Prestigious business mailing addresses
  • Virtual assistant
  • Diary management
  • 24/7 Live answering service, and
  • Virtual address

The company offers a variety of service packages based on the client’s needs, with plenty of opportunities for clients to expand their service plans as their businesses grow. 

Virtual Headquarters’ pricing

Virtual Headquarters offers competitive and affordable pricing for their phone answering, messaging, and virtual assistant services. The basic virtual receptionist service plan starts as low as $20 per month, with larger packages accounting for higher call volume per month. Virtual assistant services costs start as low as $49 per month. 

How Virtual Headquarters outshines its competition

Unlike other popular phone outsourcing companies, Virtual Headquarters does not send phone calls to offshore centers and instead keeps all virtual receptionists based out of the United States, where many of their clients work. 

Virtual Headquarters also greatly values quality customer service at a fair price and therefore rejects the per minute rate model in favor of charging by the call. According to the company, this ensures that virtual receptionists can conduct efficient and helpful phone calls with customers without arbitrarily stretching out conversations. 

Furthermore, this BPO allows clients to customize their phone answering service, including customer greeting, call priorities, and message handling preferences. 

Key executives

Michael Davison (Founder and Managing Director)

Michael Davison is a Chartered Accountant with professional experience in financial control, risk management, and office operations. He has a passion for improving business outcomes and founded this company to enable businesses to improve their performance with the help of a virtual office. 

Virtual Headquarters reviews and comparisons

Customers appreciate Virtual Headquarters’ professionalism and reliability as a phone service. One client shares, “Excellent customer service, quick and easy set up, always notified when the post arrives on time. Would recommend to anyone looking to have a professional presence for a business.”

Virtual Headquarters’s contact information

Virtual Headquarters’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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