$1 mil. - $5 mil.
Michael Davison, Founder & Managing Director
About Virtual Headquarters: Review and comparison
Virtual Headquarters is a virtual office solution that provides Business Process Outsourcing (BPO) services. Based out of Sydney, Australia, the company has been providing virtual reception and mailing address services to small, medium, and large-sized businesses for over a decade.
This company is dedicated to offering service plans that give businesses a structure for growth, efficiently handling external calls so clients can focus on business development. With this in mind, Virtual Headquarters strives to provide a variety of telephone service packages to suit every business model and budget.
This BPO has ample experience and works with over 6,000 different businesses. These businesses range from single-person entrepreneurial projects to expansive international corporations.
Virtual Headquarters Outsourcing
Virtual Headquarters is committed to providing quality service and therefore has a phone service staff of U.S.-based employees with extensive training in receptionist and personal assistant skills.
With a sizable team of receptionists, they can offer 24/7 live phone services 365 days a year. The company’s target goal is to answer 95% of phone calls within six rings. Businesses working with Virtual Headquarters can confidently know that someone reliable is fielding calls during off-hours and holiday breaks.
Virtual Headquarters’s BPO services and pricings
Virtual Headquarters is a comprehensive virtual office outsourcing company that can provide the following services:
- Virtual office
- Virtual receptionist
- Prestigious business mailing addresses
- Virtual assistant
- Diary management
- 24/7 Live answering service, and
- Virtual address
The company offers a variety of service packages based on the client’s needs, with plenty of opportunities for clients to expand their service plans as their businesses grow.
Virtual Headquarters’ pricing
Virtual Headquarters offers competitive and affordable pricing for their phone answering, messaging, and virtual assistant services. The basic virtual receptionist service plan starts as low as $20 per month, with larger packages accounting for higher call volume per month. Virtual assistant services costs start as low as $49 per month.
How Virtual Headquarters outshines its competition
Unlike other popular phone outsourcing companies, Virtual Headquarters does not send phone calls to offshore centers and instead keeps all virtual receptionists based out of the United States, where many of their clients work.
Virtual Headquarters also greatly values quality customer service at a fair price and therefore rejects the per minute rate model in favor of charging by the call. According to the company, this ensures that virtual receptionists can conduct efficient and helpful phone calls with customers without arbitrarily stretching out conversations.
Furthermore, this BPO allows clients to customize their phone answering service, including customer greeting, call priorities, and message handling preferences.
Michael Davison (Founder and Managing Director)
Michael Davison is a Chartered Accountant with professional experience in financial control, risk management, and office operations. He has a passion for improving business outcomes and founded this company to enable businesses to improve their performance with the help of a virtual office.
Virtual Headquarters reviews and comparisons
Customers appreciate Virtual Headquarters’ professionalism and reliability as a phone service. One client shares, “Excellent customer service, quick and easy set up, always notified when the post arrives on time. Would recommend to anyone looking to have a professional presence for a business.”
Virtual Headquarters’s contact information
Virtual Headquarters’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information: