Callmax

CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in Santiago, Dominican Republic. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006.

This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, or technical support services in a friendly and sophisticated manner.

Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and Spain. Its current company size is 201 to 500 employees, and its last reported revenue is $4 million.

This firm takes pride in its customer-centric approach in providing committed call center solutions for businesses of any size. One significant incentive of using their standard telephone engagement channel to communicate with customers is a multilingual option.

In addition, CALLMAX’s strategic location in the middle of the Caribbean Sea gives it the perfect position for branching out to several international clients because of its proximity to the United States.

CALLMAX is a dynamic outsourcing solutions provider that offers the following inbound and outbound services:

• Database Updating and Cleansing
• Answering Services
• Order Taking
• Inbound Sales
• Spanish Language Services
• Lead Generation
• Debt Collection
• Bilingual Telemarketing
• Telephone Surveys
• Product Promotions
• Technical Support
• Help Desk Services
• Direct Mail Follow-Up
• Catalog Orders
• Up-Sell and Cross Sales Campaigns
• Lead Management
• Lead Qualification
• Consumer and Business Telesales

In addition, the firm offers these services to a wide selection of industries, including telecommunications, retail, life insurance, financial services, health insurance, travel, entertainment, home services, direct response, and inquiry handling.

CALLMAX’s pricing

CALLMAX’s pricing will depend on the client’s requirements and business needs. Typically, the more services a company requests, the more they’ll likely have to pay the firm each month. However, their pricing options are significantly lower than using a company using their resources for call center practices.

The firm takes pride in providing excellent call center and communications services for businesses of any size eager to reduce their operations costs. Their formula for success includes:

• Hiring and training the most qualified candidates to handle high volume work for specific industries
• Building trust between clients through transparency
• Creating an engaging customer experience at a lower cost
• Creating flexible plans for clients that matches their business priorities
• Implementing multilingual services to accommodate several regional customers

In addition, CALLMAX offers enhanced job creation and employment opportunities for anyone in the Dominican Republic, emphasized by an industrial-free trade zone network and economic stability. Employees also have access to several excellent benefits.

Omar Almanzar (Owner and President)

Omar Almanzar has been CALLMAX’s Owner and President since 2005. He’s responsible for overseeing the firm’s daily operations and maintaining all of its overall business decisions. 

Nathan Robles (IT Manager)

Nathan Robles has been CALLMAX’s IT Manager since 2008. He’s responsible for managing the firm’s network and server infrastructure, along with ensuring data security for every department.

CALLMAX is an innovative call center and BPO services provider in the Dominican Republic. Although we don’t have in-depth reviews about this firm at the moment, we recommend comparing them with other call center companies in the Dominican Republic offering inbound and outbound services to international companies.

Callmax’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.callmaxdr.com

LinkedIn http://www.linkedin.com/company/callmax-dominicana

Facebook https://www.facebook.com/callmaxdr

In addition, you may email them at [email protected] or call 1 809-247-9000.

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