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CALLMAX DOMINICANA

About

Our low cost, multisite and multilingual capabilities will get your attention.

Callmax is a BPO and call center service provider located in Santiago, Dominican Republic. Most of our customers are located in the U.S., Canada, the Caribbean and Spain.

We specialize in providing individualized contact with your customers, including multilingual capabilities. We maximize your up-selling and cross-selling opportunities to make each of your programs as profitable as possible.

Founded in 2006, we currently operate in Santiago, which is the second largest city in the Dominican Republic.

We have the capacity and the technology. We have the best people to treat your customers the old-fashioned way with courtesy, friendliness and intelligence.

Headquarters

-

Public or Private

Privately Held

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

41,946,570

Domain Authority

2.7

Site traffic

139

OA ranking

-

Glassdoor rating

4.3

CrunchBase ranking

-

Details

Executive

Omar Almanzar, Owner, President

Year Founded

2006

Countries of Fulfillment

-

Sectors

-

Contact information

1 809-247-9000

http://callmaxdr.com

Social media

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About CALLMAX DOMINICANA: Review and comparison

CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in Santiago, Dominican Republic. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006.

This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, or technical support services in a friendly and sophisticated manner.

Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and Spain. Its current company size is 201 to 500 employees, and its last reported revenue is $4 million.

CALLMAX DOMINICANA Outsourcing

This firm takes pride in its customer-centric approach in providing committed call center solutions for businesses of any size. One significant incentive of using their standard telephone engagement channel to communicate with customers is a multilingual option.

In addition, CALLMAX’s strategic location in the middle of the Caribbean Sea gives it the perfect position for branching out to several international clients because of its proximity to the United States.

CALLMAX DOMINICANA’s BPO services and pricings

CALLMAX is a dynamic outsourcing solutions provider that offers the following inbound and outbound services:

  • Database Updating and Cleansing
  • Answering Services
  • Order Taking
  • Inbound Sales
  • Spanish Language Services
  • Lead Generation
  • Debt Collection
  • Bilingual Telemarketing
  • Telephone Surveys
  • Product Promotions
  • Technical Support
  • Help Desk Services
  • Direct Mail Follow-Up
  • Catalog Orders
  • Up-Sell and Cross Sales Campaigns
  • Lead Management
  • Lead Qualification
  • Consumer and Business Telesales

In addition, the firm offers these services to a wide selection of industries, including telecommunications, retail, life insurance, financial services, health insurance, travel, entertainment, home services, direct response, and inquiry handling.

CALLMAX’s pricing

CALLMAX’s pricing will depend on the client’s requirements and business needs. Typically, the more services a company requests, the more they’ll likely have to pay the firm each month. However, their pricing options are significantly lower than using a company using their resources for call center practices.

How CALLMAX DOMINICANA outshines its competition

The firm takes pride in providing excellent call center and communications services for businesses of any size eager to reduce their operations costs. Their formula for success includes:

  • Hiring and training the most qualified candidates to handle high volume work for specific industries
  • Building trust between clients through transparency
  • Creating an engaging customer experience at a lower cost
  • Creating flexible plans for clients that matches their business priorities
  • Implementing multilingual services to accommodate several regional customers

In addition, CALLMAX offers enhanced job creation and employment opportunities for anyone in the Dominican Republic, emphasized by an industrial-free trade zone network and economic stability. Employees also have access to several excellent benefits.

Key executives

Omar Almanzar (Owner and President)

Omar Almanzar has been CALLMAX’s Owner and President since 2005. He’s responsible for overseeing the firm’s daily operations and maintaining all of its overall business decisions. 

Nathan Robles (IT Manager)

Nathan Robles has been CALLMAX’s IT Manager since 2008. He’s responsible for managing the firm’s network and server infrastructure, along with ensuring data security for every department.

CALLMAX DOMINICANA reviews and comparisons

CALLMAX is an innovative call center and BPO services provider in the Dominican Republic. Although we don’t have in-depth reviews about this firm at the moment, we recommend comparing them with other call center companies in the Dominican Republic offering inbound and outbound services to international companies.

CALLMAX DOMINICANA’s contact information

CALLMAX DOMINICANA’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 809-247-9000.

References

https://www.glassdoor.com/Overview/Working-at-CallMax-EI_IE1910517.11,18.htm

 

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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