iContact provides outsourced inbound and outbound customer service solutions to companies and organizations. With its call centers operating all year round, its trained team is always on hand to provide your customers with superb support. With its highly trained team, you can save up to 60% of the labor cost in high-cost countries like the UK.
Companies can also use iContact’s debt collection services. Taking the Covid-19 pandemic into account, iContact uses powerful analytics to collect outstanding debt while using methods appropriate to each specific case.
Beyond customer support, iContact provides an outsourced back desk that can manage your billing, invoicing, data management, information archiving, logistics, human resources, and more.
Its win-back and customer retention, and loyalty programs can help you get back customers who have left. iContact’s digital and traditional marketing strategies can help you win new B2B and B2C leads as well. Using in-depth analytics, its sales team can upsell and cross-sell customers to drive more sales and improve your ROI.
iContact BPO’s pricing
iContact’s pricing depends on the size of your corporation, your needs, and which services you require. You can get in touch with iContact for an evaluation.