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iFive Global

4.6/5 • Glassdoor rating


Save up to 60% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line? Look no further than iFive Global.

With thousands of staff in the Philippines, our outsourcing services are designed specifically for companies looking to grow their business without breaking the bank. By partnering with iFive, your utilizing a team of dedicated, highly trained professionals ready to work in roles such as administrative assistant, e-commerce support, HR management, record retrieval, intake specialist, case manager, paralegal and more.

Our outsourcing services allow you to scale your business quickly and efficiently, without the added burden of hiring and training new staff. Plus, our team is available 24/7, so you can get the support you need, when you need it.

With iFive, you can focus on what you do best – delivering exceptional services and products – we take care of the rest. Don’t let staffing constraints hold you back from achieving your business goals. Contact us today to learn how iFive can help support your company’s growth.

iFive Global company structure

iFive Global is a BPO owned by two business executives based in Claremont, California.

The company was founded based on the response to their personal experience with outsourcing.


415 W. Foothill Blvd., Ste. PH1, 91711, Claremont, California

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Consumer Services
  • Ecommerce
  • Healthcare
  • Legal
  • Real Estate


Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Customer Service
  • Full service BPO
  • Human Resource & Legal
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

213 584 1016

About iFive Global: Review and comparison

iFive Global was founded in 2018 to provide high-quality, client-focused offshore staffing to the medical and legal industries. 

Businesses of all sizes across the United States have trusted this company’s Philippine-based workforce as cost-cutting methods for staffing, productivity, and growth.

iFive Global reinvents labor solutions for the digital age. The complete offshore staffing services this organization provides enable businesses to realize their full potential by leveraging the power of remote personnel. 

This organization provides smooth access to a highly trained worldwide workforce due to its competence in digital technology, data security, and talent acquisition.

Further, you may increase your production and efficiency with iFive Global’s customized offshore staffing solutions.

iFive Global Outsourcing

Designed by top executives with over 40 years of combined expertise in process engineering, iFive Global offers a full-service BPO platform prepared to fuel your company’s expansion.

iFive Global supports its customers through numerous roles, such as case management, patient intake, virtual assistants, record retrieval, medical e-filing, and customer service, drawing on its management team’s decades of expertise in these fast-paced sectors.

iFive Global’s BPO services and pricings

Here are the primary services offered by iFive Global:

  • Back office – iFive Global incorporates Six-Sigma intended to help its clients’ continual improvement activities by enhancing efficiency and consistency of results.
  • Case management – iFive Global case managers can assist you in optimizing client services so that your caseloads are correctly handled. They successfully guide caseloads through the social security disability procedure. 

This entails compiling and submitting any relevant disability information for consideration and giving frequent SSA status updates. 

  • Customer service – for hosting your multi-channel customer care teams, iFive Global offers a compelling value proposition.

With a simplified omnichannel customer support system that promotes overall customer satisfaction, iFive Global assists businesses in creating a coherent customer experience. 

  • Intake specialist – iFive Global delivers high-quality intake experts for law firms and advocacy firms, with professional services available 24/7 — ensuring you never lose a potential client.
  • Virtual assistants – VAs can do anything, from taking your phone calls to sending texts. iFive Global’s team will help you find a skilled worker who is easy to work with and strongly focuses on customers.
  • Legal staffing – iFive Global is the legal outsourcing partner for numerous law firms. This company helps develop a dedicated offshore team of legal industry support professionals.

iFive Global’s pricing

Since the cost of iFive Global’s services depends on the exact services ordered, it is not publicly known. However, they offer a free quotation by supplying more details about your business’s requirements.

Contact iFive’s customer service to know more about their services.

How iFive Global outshines its competition

What distinguishes iFive Global from the competition? iFive Global aims to stand out in a sea of anonymous companies for its clients and staff.

It ensures to live up to its five “I’s” as the center of its mission:

  • Integrity – everything iFive Global does must be built on integrity and trust. Upholding this ideal is honoring the confidence clients have placed in them. They must be honest in their job and with one another.
  • Innovation – every action iFive Global does must be innovative. This business holds the opinion that the world needs innovators, not copycats. In the manner in which this business develops solutions, engages with its clients, and forges bonds with its staff.
  • Information – at iFive Global, they believe in giving clients the essential knowledge they require to succeed. iFive Global will be successful if it focuses on making its clients grow.
  • Intelligence – without a guide, information is meaningless, and iFive Global will supply business intelligence to show its clients the value of their data.
  • Insight – this corporation sees clarity in the data, and it is in that clarity that the business sees potential in providing greater support for its clients.

Key executives

Heather Kurkierewicz (Sr. Vice President)

Heather is a fantastic Senior Vice President, increasing market share and bottom-line earnings, which is difficult for any firm trying to scale. 

She has spent the last ten years aligning internal teams, procedures, and technology, developing scorecards to make data-driven choices that foster confidence with clients and facilitate smooth client migrations.

iFive Global reviews and comparisons

iFive Global is an innovative contact center and BPO solutions provider in Los Angeles, California.

While we currently do not have any reviews for iFive Global, we suggest comparing the firm to other midsize BPO providers in Los Angeles, California, and other firms in the USA and the Philippines.

iFive Global’s contact information

iFive Global’s main headquarters is located in:

415 W. Foothill Blvd., Ste. PH1, 91711, Claremont, California

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 213 584 1016.


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iFive Global videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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