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iFive Global

4.2/5 • Glassdoor rating


Save up to 60% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line? Look no further than iFive Global.

With 1000+ staff in the Philippines, our outsourcing services are designed specifically for companies looking to grow their business without breaking the bank. By partnering with iFive, your utilizing a team of dedicated, highly trained professionals ready to work in roles such as administrative assistant, e-commerce support, accounting, HR management, record retrieval, intake (call support), case manager, paralegal and more.

Our outsourcing services allow you to scale your business quickly and efficiently, without the added burden of hiring and training new staff. Our team is available 24/7, so you can get the support you need, when you need it.

With iFive, you can focus on what you do best – delivering exceptional services and products – we take care of the rest. Don’t let staffing constraints hold you back from achieving your business goals. Contact us today to learn how iFive can help support your company’s growth.

iFive Global company structure

iFive Global is a BPO owned by two business executives and is headquartered in Claremont, California.

The company was formed based on the executives' personal experience utilizing outsourced staff. With knowledge regarding the profound impact outsourcing offers to the growth and cost savings of a company, and with the vision of enhancing outsourcing's benefits to customers, they started iFive in 2018 and grew the company to more than 1000+ staff members today.


415 W. Foothill Blvd., Ste. PH1, 91711, Claremont, California

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Digital Marketing
  • Financial Services
  • Healthcare
  • Insurance
  • Legal
  • Others
  • Real Estate
  • Travel



Heather Kurkierewicz, Sr. Vice President Co-Founder

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Customer Service
  • Full service BPO
  • Human Resource & Legal
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

213 584 1016

About iFive Global: Review and comparison

iFive Global was founded in 2018 to provide high-quality, client-focused offshore staffing solutions to numerous industries that includes legal, medical, real estate, accounting industries and beyond. 

Businesses of all sizes across the United States trust this company’s Philippine-based workforce as cost-cutting, outsource solutions for staffing, productivity, and growth.

iFive Global offers high quality labor solutions for the digital age. The complete offshore staffing services they provide enable businesses to realize their full potential by leveraging the power of remote personnel. 

iFive Global provides companies easy access to a highly-trained worldwide workforce due to its innovative business model – levering technology, data security, and talent acquisition methods. 

iFive Global Outsourcing

Designed by top executives with over 40 years of combined expertise in process engineering, iFive Global offers full-service BPO and outsource solutions prepared to fuel your company’s expansion.

iFive Global supports its customers through numerous roles, such as case management, patient intake, virtual assistants, record retrieval, medical e-filing, and customer service, drawing on its management team’s decades of expertise in these fast-paced sectors.

iFive Global’s BPO services and pricings

Here are the primary services offered by iFive Global:

  • Back office – We specialize in producing high-performance back-office teams. We identify tasks and processes that can be refined, expanded, and executed. Your outsourced Philippine team seamlessly becomes an extension of your staff. 
  • Case management – iFive Global case managers can assist you with optimizing client services so that your caseloads are correctly handled. They successfully guide caseloads through your business procedures. 
  • Customer service – iFive delivers a compelling value proposition for hosting your multi-channel customer service teams. iFive helps companies build a cohesive customer experience with a streamlined omnichannel customer support system that improves overall customer satisfaction. We strive to improve our client’s customer journey at every touchpoint with effective and efficient customer service support that builds a positive customer experience.
  • Intake specialist – iFive Global delivers high-quality intake experts with professional services available 24/7 — ensuring you never lose a potential client.
  • Virtual assistants – From managing your phone calls to sending texts, iFive’s virtual assistants can support your role’s requirements. Highly skilled and detail-oriented, our team allows you to save time and money so you can focus on your business’s growth.   
  • Legal staffing – iFive Global is the legal outsourcing partner for numerous law firms. Their staffing solutions help firms of all sizes develop a dedicated outsourced team of legal-industry support professionals.

iFive Global’s pricing

Since the cost of iFive Global’s services depends on the exact services ordered, it is not publicly known. However, they offer a free quotation by supplying more details about your business’s requirements.

Contact iFive’s customer service to know more about their services.

How iFive Global outshines its competition

What distinguishes iFive Global from the competition? iFive Global aims to stand out in a sea of anonymous companies for its clients and staff.

It ensures to live up to its five “I’s” as the center of its mission:

  • Integrity – everything iFive Global does must be built on integrity and trust. Upholding this ideal is honoring the confidence clients have placed in them. They must be honest in their job and with one another.
  • Innovation – every action iFive Global does must be innovative. This business holds the opinion that the world needs innovators, not copycats. In the manner in which this business develops solutions, engages with its clients, and forges bonds with its staff.
  • Information – at iFive Global, they believe in giving clients the essential knowledge they require to succeed. iFive Global will be successful if it focuses on making its clients grow.
  • Intelligence – without a guide, information is meaningless, and iFive Global will supply business intelligence to show its clients the value of their data.
  • Insight – this corporation sees clarity in the data, and it is in that clarity that the business sees potential in providing greater support for its clients.

Key executives

Heather Kurkierewicz (Sr. Vice President Co-Founder)

Heather is a business leader well-versed in executing operational efficiency, revenue management, growth strategies, and executive coaching. 

She has spent decades aligning internal teams, procedures, business technology & data security, and developing scorecards to make data-driven choices that foster confidence with clients and facilitate smooth client migrations.

iFive Global reviews and comparisons

iFive Global is a BPO solutions provider with 1000+ support professionals located in two offices within the Philippines. The company is headquartered in Claremont, California. 

iFive Global’s contact information

iFive Global’s main headquarters is located in:

415 W. Foothill Blvd., Ste. PH1, 91711, Claremont, California

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 213 584 1016.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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