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MegaaOpes Solutions OPC Pvt Ltd

About

MegaaOpes Solutions provides clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since MegaaOpes inception in 2012, our goal has remained constant – to reduce client operating expenses, increase cash flow, and improve their customers’​ experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes MegaaOpes the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, MegaaOpes services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. MegaaOpes provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

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Industries

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Highlights

Alexa ranking

170,716,805

Domain Authority

-

Site traffic

2

OA ranking

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Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Kannan Rajendran, Chief Executive Officer

Year Founded

2012

Countries of Fulfillment

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Sectors

-

Contact information
Social media

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About MegaaOpes Solutions OPC Pvt Ltd: Review and comparison

MegaaOpes was founded in 2012. The company is a business process outsourcing (BPO) organization specializing in voice assistant services. The company can aid many companies worldwide with all voice and phone needs from its headquarters in India.

As they state on their company website, MegaaOpes adds value to all types of businesses. The company does this by offering innovative customer service solutions to boost the efficacy of its company and revenue.  

Remote assistance is a hot commodity in the corporate world and lends excellent help to companies everywhere. With the increase in demand for remote staff, their employment rate will likely be on the uptick in future years. MegaaOpes Solutions currently employs 200 staff members to fulfill the needs of their client base and will probably hire many more soon

MegaaOpes Solutions OPC Pvt Ltd Outsourcing

Customer service and overflow call assistance is a huge need in the BPO world. When a business is responsible for many functions, which is common, it can be challenging to devote time to work that takes a great deal of time to complete. 

Acquiring companies like MegaaOpes helps businesses and clients stay on track to accomplish all client projects. Having additional help in these areas helps to keep staff retention high and increase revenue, meaning higher success in all areas.

MegaaOpes Solutions OPC Pvt Ltd’s BPO services and pricings

There are many customer-centered strategies and solutions that MegaaOpes provides for its clients. Some of the offerings include:

  • Non-Voice Services
  • Semi Voice Services
  • Inbound Phone Support
  • Knowledge Process Outsourcing
  • Outbound Phone Support
  • Mortgage Services
  • Technical Assistance
  • Website Services
  • Video Surveillance Project

This list is not comprehensive, as the company prides itself on offering whatever service is needed to fulfill customer service goals. As a result, MegaaOpes Solutions continually adds new options for clients to take advantage of when needed.

MegaaOpes Solutions pricing

Due to the bespoke nature of the services provided, the company does not list package pricing or set costs on its website. Instead, they encourage prospective clients to reach out to one of their sales representatives for a custom quote.

How MegaaOpes Solutions OPC Pvt Ltd outshines its competition

With a specific voice assistance niche in the BPO sector, MegaaOpes Solutions can hone in on the skills necessary to succeed in that area. 

While keeping an eye on new trends and developments, the company can increase the customer experience and satisfaction rate for clients and the business customers they serve.

Key executives

Kannan Rajendran (CEO)

Having been with MegaaOpes Solutions since August 2018, Kannan Rajendran fulfills the role of CEO with 16 years of experience in the industry of voice assistance BPO.

Shamala Srinivas (Vice President of Operations)

Shamala Srinivas has been with the company since March of 2020, taking on the position of Vice President of Operations since her start.

MegaaOpes Solutions OPC Pvt Ltd reviews and comparisons

MegaaOpes Solutions employs a large number of top voice customer service agents in the world. Their technical solutions and attention to detail can offer a positive experience to those they serve. Prospective clients can compare the company to such businesses as TechnoTask, SuperTel, and Perfect Data Entry.

MegaaOpes Solutions OPC Pvt Ltd’s contact information

MegaaOpes Solutions OPC Pvt Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 080 41316778.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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