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HBPO

About

Hikari BPO Solutions Co., Ltd. is the company Out- Sourcing (Outsourcing Services) established from Japanese capital investment. We are committed to providing high quality service and lower unit costs in the years of accumulated experience, with modern technology solutions, advanced.

The goal of HBPO: Bring the trust, success and safety to our customers

We have 10 years of experience in the field of BPO. HBPO’s goal is to bring trust, success and safety to its customers.

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Industries

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Highlights

Alexa ranking

46,632,105

Domain Authority

2.2

Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

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Year Founded

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Countries of Fulfillment

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Sectors

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Contact information

(84) 236 827 779

https://hikaribpo.com.vn/en/home/

Social media

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About HBPO: Review and comparison

Hikari BPO (HBPO) is a privately-owned outsourcing company that provides both business process solutions and robotic process automation solutions to over a dozen clients worldwide. 

This company operates as an extension of its clients’ businesses rather than as an independent outsourcing agency. This allows the company to produce personalized service experiences unique to each client. With the day-to-day telecommunications tasks and business operations handled, clients can focus on growing and expanding their businesses. 

All employees are given equal weight at this company, meaning there are no higher-ups or pressure to interfere with operations. Currently, the company has around 70 employees

These employees are highly skilled in their fields of expertise and customer service, allowing them to give efficient and knowledgeable responses to any questions that customers may have. 

The company doesn’t stop with human interaction. HBPO provides its clients with high-quality automated AI technology that can handle scheduling, live chat, and many other tasks.

HBPO Outsourcing

HBPO operates out of its main office location in Vietnam. The company focuses primarily on Vietnamese clients, but it also serves clients in other countries such as Japan. 

Because of the company’s location, many employees are either bilingual or multilingual. This helps broaden its customer pool and boosts the employees’ connections to their clients. 

HBPO’s BPO services and pricings

HBPO offers a variety of outsourced business processes, robotic automation, and desktop publishing services to over a dozen clients worldwide. Some of the specific services that the company offers include:

  • Inbound and outbound calling
  • Email management and marketing
  • Live chat
  • Data management
  • Schedule management
  • Appointment setting
  • Automated services
  • Webpage development
  • Social media management and marketing
  • Mobile application development

HBPO pricing

HBPO recognizes the importance of having low unit prices to help save its clients money without sacrificing the quality of the services they provide. The cost of outsourcing services to this company is much lower than the price of hiring a full-time receptionist or representative. 

The company doesn’t provide information about specific service prices on its website, but you can email a representative to further discuss service prices.

How HBPO outshines its competition

Despite being a small Vietnamese company, HBPO has obtained over a dozen clients worldwide and completed over a hundred projects. 

The company strives to develop a personal relationship with each client and trains its employees to provide services based on the client’s work environment, which helps the company acquire and retain a committed client base. 

This company dedicates its time and effort completely to its clients. The employees work diligently and continuously until a project is completed. This minimizes interruptions and distractions.

Key executives

Oanh Le (Sales and Marketing Specialist)

Oanh began working at HBPO full-time in 2020 as a sales and marketing specialist. She sells outsourcing services such as data and image processing as well as back office for e-commerce websites. 

HBPO reviews and comparisons

HBPO works hard to provide its clients with onshore and offshore outsourced business processes, robotic automation, and desktop publishing services. We were unable to find any verified reviews from employees at HBPO, but we suspect that the work environment is comparable to other Vietnamese outsourcing agencies. 

HBPO’s contact information

HBPO’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call (84) 236 827 779.

HBPO news, podcast & articles

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HBPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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