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Voice Teleservices

About

Outsource Your Inbound and Outbound Calls for everything from consumer phone orders to B2B lead generation. Voice Teleservices has been helping clients maximize profitability since 2005. We listen and respond to customers’ needs to help our clients better align their offerings with market demands. We handle sales, customer service, retention, and event scheduling, and more, and act both as consultants and a customer engagement agency. We have experience in the business services, medical solutions, and restaurant service industries, among others, and have served clients including: Bruegger’s Bagels, Red Robin, La Madeleine French Country Cafe, PDQ Chicken, Veggie Grill, Xerox, McKesson, Pierce Promotions, Monster.com, Snap-On Tools, and more.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

Less than $1 million (USD)

Industries

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Highlights

Alexa ranking

13,051,322

Domain Authority

14

Site traffic

35

OA ranking

-

Glassdoor rating

3.4

CrunchBase ranking

-

Details

Executive

Greg Roderick, Quality Assurance Manager

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

877-518-6423

http://voiceteleservices.com/

Social media

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About Voice Teleservices: Review and comparison

Voice Teleservices provides outsourcing services and offshoring consulting. The company can assist its customers across many industries with inbound and outbound calls. They are happy to take care of consumer phone orders, B2B lead generation, sales, customer service, retention, and scheduling. 

Employees at this BPO are prepared to provide consultations and engage their clients. Customer satisfaction is highly valued, and the company focuses on listening to the clients’ needs. With this information, employees can respond most helpfully and suggest appropriate offerings.

Ever since Dave Sawicki founded this company in 2005, employees have helped their customers maximize profitability, increase productivity, and amplify the quality of performance. 

Voice Teleservices Outsourcing

Since 2015, the primary location of Voice Teleservices has been 56 Northport Dr, Portland, Maine 04103, US.

Voice Teleservices’s BPO services and pricings

Voice Teleservices offers a wide variety of services to its customers. These include:

  • Telestrategy services
  • Inbound call center services
  • Telemarketing campaign/program testing services
  • Outbound call center services
  • Customer engagement consultation services
  • Empowerment 

The company has experience providing these services to industries such as enterprise IT solutions, medical sales, restaurant services, and business services. 

Voice Teleservices’ pricing

Although Voice Teleservices’ website provides no direct pricing information, you can call the following number to learn more about the company, its services, and pricing:  877-518-6423.

How Voice Teleservices outshines its competition

The versatility of Voice Teleservices is one of its major benefits. While many outsourcing companies care only for callers, Voice Teleservices is available to directly assist its clients as well. 

Through customer engagement consultation services, for example, Voice Teleservices visits the client’s location in person to train and oversee performance. Under its tele-strategy service, the company communicates with its clients and customizes a plan that is the perfect fit. 

Moreover, Voice Teleservices prides itself on accountability and loyalty. Unlike many companies that focus solely on profits, this BPO recognizes that each of its clients is unique and has specialized needs. 

Key executives

Dave Sawicki (Founder)

Dave Sawicki has been working in call center management for over 25 years. He has 

served mid-sized and Fortune 500 clients for both inbound and outbound call center 

management. 

Greg Roderick (Manager)

Greg Roderick is the Quality Assurance Manager for this company. He ensures 

that any service provided by his team will please the customer.

Voice Teleservices reviews and comparisons

47 current or former employees of Voice Teleservices rated the company at 3.7 out of 5 stars on GlassDoor. Diversity and inclusion in particular ranked very high, receiving 4.7 out of 5 stars. 66% of employees stated that they would recommend the company to a friend, and 64% claimed that it has a positive business outlook. 

On its official Facebook page, the company receives 5 stars based on four reviews. 

As a relatively small company, Voice Teleservices has not received many reviews. To aid companies in deciding on outsourcing and offshore consulting services, we would suggest a comparison to other, small companies in the United States and Canada. 

 

Voice Teleservices’s contact information

Voice Teleservices’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 877-518-6423.

References

https://www.glassdoor.com/Overview/Working-at-Voice-Teleservices-EI_IE398030.11,29.htm

Voice Teleservices news, podcast & articles

No news, podcast & articles available for this BPO

Voice Teleservices videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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