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Expand Offshore

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About

Expand Offshore offer scalable, cost effective, 24/7/365 support solutions that empower your brand and help transform every customer experience into a competitive advantage.

Leverage multilingual customer service experts to deliver award winning solutions that exceed your expectations and meet your budget.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

1.8

Site traffic

-

OA ranking

-

Glassdoor rating

NO RATING

CrunchBase ranking

-

Details

Executive

-

Year Founded

2013

Countries of fulfillment

-

Sectors

-

Contact information

+1 (800) 515-0590

https://expandoffshore.com/

Social media

About Expand Offshore: Review and comparison

Expand Offshore, also known as Dentist Front Desk, offers customer support solutions 24 hours a day, seven days a week, 365 days a year. 

This innovative company specializes in finding dentistry patients who haven’t been in the office for a while and creating personalized phone calls to help the dentist offices keep consistent appointments. 

Based in Honolulu, Hawaii, this privately owned company has helped 35% of Mid-Atlantic dentist companies gain full patient capacity within as little as three months. 

Expand Offshore takes pride in the fact that no client will pay an interest rate of more than 420%. Additionally, this company doesn’t require any long-term contracts.

Expand Offshore has between 200-500 employees who work hard to guarantee customer and company satisfaction in every aspect of their careers. 

Expand Offshore Outsourcing

Expand Offshore/Dentist Front Desk has over 100 offices ranging from Honolulu to Pampanga in the Philippines.

This dental support company developed a custom programming system called Denticon to help keep up with their own business growth. This system allows the team to fully organize and pull call lists, data, and utilization schedules more efficiently than ever before. 

Expand Offshore/Dentist Front desk takes pride in how their levels of organization and teamwork help contribute to a healthier and more dentally aware public. 

Expand Offshore’s BPO services and pricings

Here are some of the comprehensive services that Expand Offshore offers:

  • 24/7/365 customer support 
  • In-depth call analysis
  • Specialized calls
  • Highly trained callers
  • Secure and private servers
  • Regular reporting
  • Insurance and fee customer support
  • Email and social media campaigns 
  • Flexible call schedules built around the client
  • Up to 9,000 phone calls a week

Expand Offshore’s pricing

Expand Offshore requests $25 per appointment. This rate is firm, but they allow clients to only pay for what they need. Expand Offshore also runs about 25% cheaper when it comes to helping clients check their insurance and other routine call tasks. 

How Expand Offshore outshines its competition

Expand Offshore takes pride in the fact that they have scheduled over 1,750,000 patients since their start. Their high call success rate is partly what sets them apart from competitors. Here are some other factors that set Expand Offshore apart:

  • Highly personalized calls
  • Never pay for unfilled appointments.
  • Friendly team members
  • No long term contracts
  • Affordable pricing

Key executives

The Team

Expand Offshore/Dentist Front Desk is a privately held company. They take a team approach to their work and use every opportunity to help Expand Offshore live up to its full potential as a company. 

Expand Offshore reviews and comparisons

Expand Offshore/Dentist Front Desk offers top-quality calls guaranteed to draw dental clients back into the office. 

Their affordable pricing, excellent team support, and promise of no long-term contracts set them apart from many other customer support companies on the market. 

Other companies that are similar in size and function to Expand Offshore are Cloudstaff and OfficePartners360. 

Expand Offshore’s contact information

Expand Offshore’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 (800) 515-0590.

References

https://www.glassdoor.com/Overview/Working-at-Dentist-Front-Desk-EI_IE4907423.11,29.htm

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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